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Operations Coordinator

4 weeks ago

Bicester, United Kingdom Alexander & Co Full time

**OPERATIONS COORDINATOR - BICESTER - £26K-£30K**

& Co Group Ltd operate as Alexander & Co and Peter Ball & Co across 10 offices in the Home Counties and the Cotswolds. Our prime focus is on exceptional customer experience, and we shape our services around our client’s unique needs.

As a group, our culture is critical. We foster innovation and clever thinking, knowing always that what we do and achieve together sets us apart. Our attention is meticulous; our attitude tenacious; our approach authentic.

We have created three core company values that the & Co Group family strive to live and breathe every day:

- Personal - we listen to our customers and always go the extra mile.
- Proactive - we are never chased for anything.
- Ethical - we always do the right thing for our customers.

We are currently recruiting for an Operations Coordinator to join our friendly Head Office team in Bicester. The role will be responsible for the facilities, data protection, systems, company-level compliance and health and safety for the company.

**Key Responsibilities include**:
**Projects**:

- Assisting with acquisitions, including the migration of data
- Ad-hoc project management.

**Systems**:

- Managing external systems and platforms, including Reapit, Moneypenny, Sage Pay and Typeform, Office 365, 3CX, etc.
- Updating and configuring the company intranet.
- Setting up and closing down new employees and leavers on relevant systems and putting in place any required diverts.
- Point of contact with external systems suppliers.

**Compliance**:

- Ensuring compliance with Barclaycard DSS PSI and RICS CMP.
- Keep Lettings up to date on current legislation and updates
- Managing group and TPO complaints and procedures through The Property Ombudsman.
- Ensure employees are up to date on Compliance Matters and liaise with department managers regarding progress

**Health and Safety**:

- Manage health and safety assessments from external health and safety representatives.
- Arrange safety certificates for each branch, including gas, EICR and PAT testing.
- Create and maintain the Employee Health and Safety Handbook.
- Manage the servicing of smoke alarms and fire extinguishers at each branch.

**Data Protection**:

- Act as DPO for And Co Group Ltd, And Co Property Services Ltd and And Co Financial Services Ltd.
- Manage company privacy policy.
- Maintain ICO breach log and ensure that ICO guidelines are followed by all employees.
- Ensure employee training is completed annually

**Facilities**:

- Support branch fit outs/redecs
- Order all office supplies for Head Office (e.g. coffee machine orders, stationary, etc).
- Manage sanitary bin collections for each branch.
- Manage cleaner contract for Head Office.

We are looking for someone that has the following skills and experience:
**Essential**:

- Ability to effectively build relationships with all key stakeholders and assist where necessary.
- High computer & System literacy/knowledge

**Preferred**:

- Experience of working in the property industry, assisting with acquisitions and managing data protection requests would all be advantageous.
- Recognised Health and Safety qualification, or willing to work towards.
- CDPO qualification, or willing to work towards.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bicester: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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