Service Administrator

2 weeks ago


Bolton, United Kingdom AUTO ELITE NETWORK Full time

**Service Administrator**

Bolton, Full time

**Hours**: 9.00am to 5.00pm
**Compensation**: £12 per hour (negotiable based on experience and qualifications), commission of £25 per service plan sold, and a bonus of £100 if the department hits its GP plan.

**Key Responsibilities**:

- Prepping the job card: Checking the service history of the customer's vehicle and ensuring that all necessary information is recorded accurately on the job card.
- S/Plan quotes: Providing customers with quotes for service plans, which involve regular maintenance and inspections for their vehicles.
- Pre-Calls: Making calls to customers prior to their service appointments to confirm the appointment, provide reminders, and answer any questions they may have.
- Customer service and support: Interacting with customers on a regular basis, providing support and assistance as needed. This may involve answering questions, resolving complaints, and providing information about services and products.

**Job Types**: Full-time, Part-time

**Salary**: From £24,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bolton, BL2 2BN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Face to face sales: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person


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