Customer Service Administrator

3 weeks ago


Hounslow, United Kingdom Manpower Full time

Manpower has an incredible opportunity to work for a global leader in cargo handling and we are currently recruiting for Customer Service Administrator to join an ever-growing team of handling professionals

**Who will you work for?**

Our client is a leading global provider of ground handling services for airlines and airports. Employing over 32,000 professionals across 5 continents, a career with our client will give you the ability to learn new skills, develop existing ones and maygive you a career path like no other

One immediate example of this is that for those applicants currently without a forklift licence, the client will upskill the most suitable people in order for them to gain this and to develop their skills and experience further

**What does the role involve?**

Our client is consistently growing, taking on new customers daily. In the role of Customer Service Administrator you will providing a service to meet all of the customers' requirements.

Ensuring safety and security regulations are followed at all times, you will be a vital part of the operational team dealing with various responsibilities all in a time sensitive environment.

**Responsibilities**

The main responsibilities of this role include but are not limited to
- Work as part of a team to tight deadlines whilst working a steady pace.
- Dealing with all driver queries in an efficient manner
- Working on the reception desk at times.
- Providing excellent standard of customer service.
- maintain accurate records/documentation associated with your work
- General adhoc administrative duties
- Contribute towards the smooth running of the team
- Adhere to all organisation policies and procedures**Location**: Heathrow
**Shifts**: Rotational Shift Pattern of 4 on 4 off. 06:00 - 18:00**Pay Rate**: From £24,000 **Working Days**:48-hour week between Monday to Sunday**Length**: Temp to Perm

**Start Date**: ASAP

**Requirements**:

- Good written and verbal communication skills.
- Previous experience of working on reception would be a plus.
- Methodical.
- Experience of working within cargo is not essential but beneficial.
- Previous experience of ADS would be idealistic but not essential.
- Good IT Skills
- Previous administrative experience
- 5-year full working history and eligibility to work in the UK, for referencing and Criminal Record Checks (CRC) vetting.



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