Customer Advisor
4 weeks ago
**Customer Service - Southampton (FT AND PT)**
Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Service Advisor.
**Please see below some of the details regarding the role**:
**Full Time and Part Time Positions Available**
Start date - 13 March 2023
Duration - 06 months with potential for extension
Location - City Centre, Southampton
Pay Rate - Competitive - Overtime rates offered for any hours worked past the contracted amount of 37 and for working Sundays
Training - Training will be full time hours between 09:00 - 17:00 Monday - Friday for 4 weeks
***
**an excellent customer experience** and ensuring all relevant information is captured
**efficiently and accurately.**
- Strong organisational skills
- Ability to prioritise and work to tight deadlines
- Exceptional attention to detail
- Professional verbal/written communication skills
- Confident and clear telephone manner
- Willingness and ability to adapt to change
- Good IT skills and an ability to learn new technology and processes quickly
- A passion for delivering excellent customer service
**Shift Pattern**
Our customer contact centre is open 7 days a week between the hours of 08:00 - 20:00.
You will be expected to join our main roster covering these hours, working 37 hours over a 5-day week between Monday - Saturday with a requirement for additional rostered Sundays (which is built into the main roster).
Overtime rates offered for any hours worked past the contracted amount of 37 and for working Sundays
***
**If you have a passion for providing excellent customer service, have good IT skills, excellent written and verbal communication skills, and a great telephone manner, then this job could be for you.**
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Callum Stanway
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