Customer Service Representative

2 weeks ago


Southampton, United Kingdom Switch Advisor Consultants Full time

**About us**

Switch Advisor Consultants is a small business in Southampton. We are professional, fast-paced and social.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire
- Regular social events

**Responsibilities**:

- Respond to customer inquiries and complaints in a timely and professional manner.
- Provide customers with accurate information about products and services.
- Identify customer needs and suggest appropriate products and services.
- Update customer information in the customer service database.
- Develop and maintain a knowledge base of the evolving products and services.

**Salary**: £23,183.00-£25,498.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Health & wellbeing programme
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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