Groups Coordinator
4 days ago
**Job Number** 23019971
**Job Category** Reservations
**Location** Delta Hotels Heathrow Windsor, Ditton Road Langley, Slough, England, United Kingdom VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
**Explore our very big world**
We welcome you to join our global and diverse family. Your positive energy and people-pleasing mindset are an important part of why our guests continue to choose us for their event and group needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.
**What you’ll be doing**
The Groups and Event Coordinator prepares event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high level service throughout pre-event, event, and post event phases of hotel events. You will ensure all hotel events have a seamless turnover from sales to service and back to sales. You will also recognise opportunities to maximize revenue by up-selling and offering enhancements to create a better overall event.
**The impact you’ll make**
You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention.
**Rewards for work, benefits for your lifestyle**
You’ll be supported in and out of the workplace through:
- Discounts on hotel rooms, gift shop items, food and beverage
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Encouraging management
- Team-spirited colleagues
- Free gym membership, meals and car parking
**What we’re looking for**
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Computer literate
- Strong communicator and confident
- Previous hotel customer service experience is a big plus
This is a full time position (40 hours), mostly Monday to Friday but occasional evenings and weekends may be required to host clients and meet business needs.
Delta by Marriott Heathrow Windsor is an exceptional hotel near Heathrow and Windsor. It has an exciting blend of comfort, efficiency and seamless service is an ideal location for business and pleasure. With easy access to London, smartly designed and comfortable guest rooms the amenities make any stay a flawless and memorable experience. There are tempting dining options including the Brew Bar Lounge and the Market Kitchen Restaurant. There is also extensive fitness facilities with state-of-the-art equipment. The hotel boasts 20 meeting rooms of various sizes and can accommodate from 3 to 350 guests.
What really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the biggest and best hospitality company in the world.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your Worldat Delta Hotels.
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