Typist/administrator

1 month ago


Glasgow, United Kingdom Connelly Security Systems Ltd Full time

**About The Company**

Connelly Security Systems (CSS) is part of Connelly Group Holdings Ltd. Established in 1986, CSS Ltd is one of Scotland's largest independent family run security companies. We are an NSI Gold and BAFE Accredited Installer and Maintainer of Electronic Security and Fire Detection Systems.

As a company we pride ourselves on valuing and supporting our employees, whilst creating a rich and rewarding environment to work. This is an excellent opportunity with long-term prospects and job security for the right applicant.

**The Role**

**Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment?**

**Specific Duties & Responsibilities**

Your main duties will include but not be limited to:

- Type up specifications, quotations and contracts for the Sales Team
- Transfer data from paper formats into digital files or database systems
- Proof read and edit completed work for grammar, spelling and punctuation
- Serve as a link between customers and their Salesperson at the quotation stage
- Receive signed orders from customers and inform the Sales Team
- Type up meeting minutes
- Gather and organize typing material
- Ensure accurate data entry in all office-based systems
- Create spreadsheets and presentations, combining various data from existing files
- Maintain physical and digital filing systems
- Scan and print files, as needed
- Keep information confidential in accordance with security policies

Secondary duties will include but not be limited to:

- Professionally manage incoming calls for an extremely busy operation across all aspects of the business, which should be dealt with and closed off timeously
- Update and report on clients' recorded information
- Support the Customer Service Team with general admin tasks when required to ensure processes and procedures in the office flow efficiently

**Hours**

37.5 hours per week

09:00-17:00hrs Monday-Friday

Annual Salary Rage £22-25,000 dependant on experience

Essential Skills
- Proven work experience as a Typist, Data Entry Clerk, or Data Entry operator
- Fast typing skills; using a touch typing system is a plus
- Excellent knowledge of word processing tools and spreadsheets
- Familiarity with office equipment
- Strong English language skills
- Attention to detail with an ability to spot grammar, spelling and punctuation errors
- Confidentiality
- Professional and Courteous Telephone Manner
- Good Communication Skills both verbal and written
- Excellent Customer Care
- Ability to perform in a busy environment and prioritise effectively

Desirable Skills
- Experience of using a Customer Relationship Management (CRM) database

**Benefits**:

- Competitive Salary
- Company Pension
- On-site parking
- Company 'Employee Referral Scheme' - £500 recommendation reward
- Other benefits in line with service

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Glasgow, G22 7XS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)
- Typing: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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