Supervisor - Sweet Dee's Jerk (Selfridges Foodhall)

4 months ago

London, United Kingdom Sweet Dee's Jerk Full time

**SUPERVISOR SWEET DEE'S JERK**
**LOCATION: SELFRIDGES FOODHALL, OXFORD CIRCUS**
**FULL TIME**

We are changing the rules Combining our British & West-Indian heritage with our love for food and cooking we are spreading a new age taste of the Caribbean by offering a fresh take on the cuisine.

From the taste to the experience, SDJ is far from your typical Caribbean food spot. We have an array of dishes to suit the contemporary diner without forgetting our roots.

Including a kiosk in Selfridges Food Hall, a weekly online delivery platform, event catering and a nationwide meal kit operation, it’s safe to say we have lots on.
- Our store supervisor will be responsible for assisting with managing operations to deliver an excellent experience while training staff and working within budgeted guidelines._

**What will I be doing?**

**Responsibilities**

Specifically, you will be responsible for performing the following tasks to the highest standards:

- Oversee in store operations activities at Selfridges London in line with company standards
- Co-manage operations from our CPU where food prep happens
- Manage, train, and develop the team
- Assist with annual and quarterly appraisals with team members under your responsibility
- Manage customer queries in a timely and efficient manner
- Assist in setting targets and objectives, work scheduling, budgets, and policies and procedures
- Develop menus with other members of the senior leadership team
- Accountable for stock takes / stock ordering
- Incentivise team members to maximize sales and revenue
- Comply with Selfridges security, fire regulations, food safety and all health and safety legislation
- Strive to achieve targets as part of the team & drive a selling culture within your team
- Full P&L management and accountability
- Consistently raise performance and capability of the team to support developing internal talent
- Implement a continuous improvement mentality within the team and work in partnership with the wider team
- To always energise your team to deliver first class customer service within a fast-paced food hall environment.
- Implementing Health and safety throughout both front and back of house

**What are we looking for?**

**Skills**

**To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow company values / guidelines**:

- Maintain exceptional levels of customer service
- Previous related managerial experience of a QSR food operation
- Flexibility to respond to a range of work situations
- Excellent verbal, written and interpersonal communication skills
- Flexibility to respond to a range of different work situations
- Excellent grooming standards
- Willingness to develop team members and self
- Understanding of how to prioritise and respond accordingly
- One of the requirements for our Team Manager is flexibility to work both front and back of house within a faced paced environment
- Ability to respond after hours for important, timely or urgent matters
- Team-player who operates in a fast-paced, team-oriented setting
- You are keen to roll your sleeves up, get involved, and help us build a successful company and attractive culture
- Experienced in managing a team where a food safety culture and rigorous traceability standards are successfully embedded
- Excited by the end game and motivated by being part of a rapidly growing business

**It would be advantageous in this position for you to demonstrate the following capabilities and distinctions**:

- Passion for food, with a particular liking to Caribbean and pop culture
- Passionate about social media
- Knowledge of EPOS/financial systems
- Having great leadership and organisational skills is essential for the role, you will ideally have a relevant equivalent qualification and experience of working within a high volume, fast paced kitchen environment as a Head Chef or Kitchen Manager.

We offer:

- Free food every shift
- A competitive salary
- 30% Staff/friends & family discount on meals at other times
- Performance related Bonus scheme
- Quarterly team day outs
- Opportunities to train and grow with our fast-expanding company

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London, W1A 1AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Management: 2 years (required)

Work Location: In person

  • Department Manager

    2 months ago

    London, Greater London, United Kingdom Selfridges Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to lead our Bakery and Foodhall team at Selfridges. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of quality and service.Key ResponsibilitiesDevelop and implement...

  • Department Manager

    2 months ago

    London, Greater London, United Kingdom Selfridges Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to lead our Bakery and Foodhall team at Selfridges. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of quality and service.Key ResponsibilitiesDevelop and implement...

  • Department Manager

    5 months ago

    London, United Kingdom Selfridges Full time

    Department Manager - Bakery, Foodhall Job Introduction As a Department Manager you will: Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights Support the concession businesses in your department by working...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewAs a Department Manager at Selfridges, you will be responsible for leading a team of professionals in the Bakery and Foodhall department. Your primary goal will be to drive sales growth, improve customer satisfaction, and maintain a high level of operational excellence.Key ResponsibilitiesDevelop and implement...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewAs a Department Manager at Selfridges, you will be responsible for leading a team of professionals in the Bakery and Foodhall department. Your primary goal will be to drive sales growth, improve customer satisfaction, and maintain a high level of operational excellence.Key ResponsibilitiesDevelop and implement...

  • Department Head

    4 weeks ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewAs a Department Manager at Selfridges, you will be responsible for leading a team of professionals in the Bakery and Foodhall department. Your primary objective will be to drive sales growth, improve customer satisfaction, and maintain a high level of operational excellence.Key ResponsibilitiesDevelop and...

  • Department Head

    4 weeks ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewAs a Department Manager at Selfridges, you will be responsible for leading a team of professionals in the Bakery and Foodhall department. Your primary objective will be to drive sales growth, improve customer satisfaction, and maintain a high level of operational excellence.Key ResponsibilitiesDevelop and...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    3 weeks ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    3 weeks ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Department Head

    1 month ago

    London, Greater London, United Kingdom Selfridges Full time

    Department Manager - Bakery, FoodhallJob OverviewThe Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.Key ResponsibilitiesDevelop and implement strategies to...

  • Sales Associate

    7 months ago

    London, United Kingdom Selfridges Full time

    Job Introduction As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store...

  • Supervisor - Selfridges

    5 months ago

    London, United Kingdom Aspinal of London Full time

    At Aspinal of London, we're not just a luxury fashion lifestyle brand - we're creators of unforgettable experiences, both for our valued customers and our dedicated team members. We're on the lookout for a Supervisor to join our team in our Selfridges London Concession. **Role Overview**: As a Supervisor at Aspinal of London, you'll embody our brand values....

  • Bars Supervisor

    4 months ago

    London, United Kingdom Selfridges Full time

    A bit about the role Our premium bars and restaurants are places in which our customers will be able to sit back, relax and watch the world go by. Whether they are stopping in for a quick coffee break or dining in for an extraordinary culinary experience our customers expect the best. With a range of menus our bar teams deliver impeccable service every...

  • Supervisor - Selfridges Trafford

    5 months ago

    London, United Kingdom Aspinal of London Full time

    **Supervisor** Luxury fashion lifestyle brand, Aspinal of London, are hiring for a Supervisor at our Concession in Selfridges Trafford. At Aspinal, we do things differently. We believe in creating the most amazing experiences for both our customers as well as our team members. We are growing at an incredible rate, and we are looking for passionate and...

  • Supervisor - Selfridges

    5 months ago

    London, United Kingdom Aspinal of London Full time

    At Aspinal of London, we're not just a luxury fashion lifestyle brand - we're creators of unforgettable experiences, both for our valued customers and our dedicated team members. We're on the lookout for a Supervisor to join our team in our Selfridges London Concession. Role Overview: As a Supervisor at Aspinal of London, you'll embody our brand values....