Department Head

1 month ago


London, Greater London, United Kingdom Selfridges Full time

Department Manager - Bakery, Foodhall

Job Overview

The Department Manager will be responsible for leading the Bakery and Foodhall team to achieve sales targets and provide exceptional customer service. This role requires a commercially-minded individual with excellent leadership and communication skills.

Key Responsibilities

  1. Develop and implement strategies to drive sales growth and improve customer satisfaction.
  2. Lead and motivate the team to achieve sales targets and provide excellent customer service.
  3. Work closely with concession partners to identify opportunities for growth and improvement.
  4. Manage and maintain high standards of visual merchandising and store presentation.
  5. Ensure compliance with trading standards, health and safety legislation, and store operating procedures.
  6. Monitor and report on sales performance, stock levels, and customer feedback.

About You

  1. You are a commercially-minded individual with a passion for retail and customer service.
  2. You have excellent leadership and communication skills, with the ability to motivate and inspire a team.
  3. You are proactive and adaptable, with a focus on delivering results and exceeding sales targets.
  4. You are a team player, with a collaborative approach to working with concession partners and other departments.
  5. You are committed to providing exceptional customer service and ensuring a positive customer experience.

What We Offer

Selfridges offers a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and ambitious individual with a passion for retail and customer service, we would love to hear from you.


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