Client Delivery Support

1 month ago


Dartford, United Kingdom Utility People Full time

Ref: 14224

Role: Client Delivery Support (EMEA/I)

Location: Dartford/Home

**Salary**: £30K - £35K

**Summary**:
**Key responsibilities**:

- **P**rioritisation of workflow and delivery within the EMEAI operations teams
- Client specific operational delivery of Bureau Services such as Invoice Validation and Portfolio Management
- Ensure that all agreed client SLAs/KPIs are achieved and reported to the Management.
- Work with the Operations Manager to identify and deploy initiatives and projects
- Manage the relationship with the client throughout the business cycle
- Liaise with the Operations Manager, Head of Operations and Account Directors / Managers about operational and client issues
- Aspire to be a super user of the main systems and processes used by the team
- Support with training other team members to enhance their performance and productivity
- Provide support with all client complaints/queries ensuring that the correct query resolution procedure is followed
- Contribute to efficiency and business improvement projects when required
- Respond to queries and escalations from across the business

**Qualifications or Required Experience**:

- Minimum 2 years' experience working within a Client Support role **within the energy industry**:

- Strong analytical skills
- Intermediate to advanced in Excel and competent in Microsoft Word and Outlook
- Experience of inputting data and using databases on a day-to-day basis is essential.
- Ability to manage a large volume of information, paying close attention to detail and errors
- Experience in liaising with suppliers
- Commercial awareness, understanding the impact of non-delivery.



  • Dartford, United Kingdom Premier Work Support Full time

    Premier Work Support is partnering with a highly successful business based in Dartford, to recruit for a permanent **Delivery Driver and Warehouse Assistant.** This is for a specialist business who supply carpet, PVC vinyl flooring and wall coverings various events and exhibitions around the country. This role is primarily a driving role, however, you will...


  • Dartford, United Kingdom Randstad Delivery Full time

    Retail AssistantLocation: Bluewater Shopping Centre, DartfordPay: 13.15 per hourFull time and Part time positions availableTemporary positionRandstad are currently recruiting on behalf of a luxury retail brand. They are looking for dedicated and driven Sales Assistants, to join one of their luxury stores. You should demonstrate a strong understanding of the...

  • Operational Hygiene

    2 weeks ago


    Dartford, United Kingdom Client Full time

    Occupational HygienistCovering London£24000 - £30000 + Company Car + Progression + BenefitsDo you have experience as an Occupational Hygienist?Are you looking to join an expanding company where you can progress your career?This is a great opportunity to join a well-established yet continually expanding multidisciplinary consultancy who are renowned for...


  • Dartford, United Kingdom Client Full time

    Legionella Risk AssessorYou can be based anywhere in LondonOnly covering London - no staying aways needed £25,000- £30,000 + Premium rates of Overtime + Company Van and Fuel Card + Company Pension + Life insurance + Progression to Management + Childcare Vouchers + Company Discount Scheme + Excellent Company Culture + No staying away neededAre you a...

  • Operational Hygiene

    6 days ago


    Dartford, United Kingdom Client Full time

    Occupational HygienistYou can be based anywhere in LondonOnly covering London - no staying aways needed £25,000- £30,000 + Premium rates of Overtime + Company Van and Fuel Card + Company Pension + Life insurance + Progression to Management + Childcare Vouchers + Company Discount Scheme + Excellent Company Culture + No staying away neededAre you an...


  • Dartford, United Kingdom Client Full time

    Business Applications Coordinator Dartford Competitive salary + Hybrid + Bonus + Free Parking An incredible opportunity awaits a business administration backgrounded coordinator to flourish within an established company in an exciting role. In this position, you will be responsible for managing the service levels of internal and external teams by...


  • Dartford, United Kingdom Client Full time

    Dual Skilled Asbestos Surveyor / AnalystYou can be based anywhere in LondonOnly covering London - no staying aways needed £30,000- £35,000 + Premium rates of Overtime + Company Van and Fuel Card + Company Pension + Life insurance + Progression to Management + Childcare Vouchers + Company Discount Scheme + Excellent Company Culture + No staying away...

  • Domestic Gas Engineer

    2 weeks ago


    Dartford, United Kingdom Client Full time

    Domestic Gas Engineer (Training on commercial) Dartford (Covering London and Kent)£40,000 - £45,000 (Dependent on Experience) + 1.5x Overtime + Company Van + Training on commercial + Progression Are you a gas engineer looking to join a forward thinking company who are currently enduring high rates of growth and looking to expand their team.On offer is...

  • Asbestos Analyst

    5 days ago


    Dartford, United Kingdom Client Full time

    Asbestos Analyst (Air)You can be based anywhere in London Only covering London - no staying aways needed £30,000- £35,000 + Premium rates of Overtime + Company Van and Fuel Card + Company Pension + Life insurance + Progression to Management + Childcare Vouchers + Company Discount Scheme + Excellent Company Culture + No staying away neededAre you an...

  • Asbestos Surveyor

    5 days ago


    Dartford, United Kingdom Client Full time

    Asbestos SurveyorYou can be based anywhere in London Only covering London - no staying aways needed £30,000- £35,000 + Premium rates of Overtime + Company Van and Fuel Card + Company Pension + Life insurance + Progression to Management + Childcare Vouchers + Company Discount Scheme + Excellent Company Culture + No staying away neededAre you an...


  • Dartford, United Kingdom Sureserve Group Full time

    **K&T Heating** K&T Heating provides gas compliance services for local authority, housing association and charity customers, currently managing around 200,000 properties across London and surrounding postcodes. **Service Delivery Officer at K&T Heating** Are you a driven individual with a passion for maintaining exceptional service standards? K&T Heating...


  • Dartford, United Kingdom Bridge Recruitment UK Ltd Full time

    IT Service Delivery Manager GBP40,000 to GBP50,000 DOE Dartford/Hybrid Bridge Recruitment are currently recruiting for an IT Service Delivery Manager to join a busy team supporting a number of customer accounts based in Dartford. Our client is a business to business and systems development consultancy, optimising automation andimplementing machine learning...

  • Delivery Driver

    2 months ago


    Dartford, United Kingdom Skylight Transport Ltd Full time

    At Skylight Transport, we are extremely passionate about what we do. We are a growing logistics company that provides contracted courier delivery services. We partner with national distribution companies supporting their dispatch process from collection to delivery. - **A fantastic competitive day rate with fuel allowance and weekly pay. No previous...

  • Delivery Driver

    4 weeks ago


    Dartford, United Kingdom Skylight Transport Ltd Full time

    At Skylight Transport, we are extremely passionate about what we do. We are a growing logistics company that provides contracted courier delivery services. We partner with national distribution companies supporting their dispatch process from collection to delivery. - **A fantastic competitive day rate with fuel allowance and weekly pay. No previous...

  • Van Delivery Driver

    2 weeks ago


    Dartford, United Kingdom Multi-Trades Recruitment Full time

    Multi Trades Recruitment are looking for a Van Delivery Driver to work with a Facilities Management company covering the South East London/Kent and other areas in the UK. This full-time position offers Monday to Friday work, delivering machines to retail stores across the UK.Role Overview:As a Van Delivery Driver, you will be responsible for the safe and...

  • Delivery Driver

    2 days ago


    Dartford, United Kingdom Top Jobs Group Ltd Full time

    Our client based in Dartford Crossing is seeking a **Van Driver** to join their exciting Dynamic Logistics team. **Monday to Friday 1 week than rotates to Tuesday to Saturday the following week** - **FREE CPC TRAINING**: - _**£13.62PH then **_**£32,523 when Permanent**: - _**6AM STARTS**_ **PLEASE CALL EVA 0203 973 1111** **YOU MUST HAVE THE...

  • Operations Manager

    1 month ago


    Dartford, United Kingdom Premier Work Support Full time

    Premier work support are pleased to be working with a leading company in Dartford to recruit a permanent **Operations Manager**, to work within the contracts team. The Ops Manager will be responsible for all operational efficiencies to ensure streamlined processes are implemented to achieve an elevated level of client satisfaction from procurement and...


  • Dartford, United Kingdom Sisko Group Ltd Full time

    Reporting to one of the directors this will be a key position with the real potential for growth within the business. - Supervise day to day delivery. - Supervise and grow a team of field operatives - Grow the contract offering with the client - Be responsible for any incident and Insurance management - Weekly installation figures and measure reports -...

  • Project Coordinator

    1 month ago


    Dartford, United Kingdom Premier Work Support Full time

    This is a great opportunity to join a leading luxury retail and e-commerce business based in Dartford as a permanent **Project Coordinator** to assist a very busy contracts team. The contracts team deal with residential property developers, so in this role your responsibilities will be to co-ordinate contract orders and liaise with each site to ensure the...


  • Dartford, United Kingdom Premier Work Support Full time

    Our client is a market leader in their industry and are recruiting for a **Purchasing Administrator** on a fixed term contract to join their established team who are based in a prime location in Dartford. The contract is from August 2023 until March 2025. To process Purchase Order confirmations for retail, trade and display orders and communicate this...