Customer Success Consultant

2 weeks ago


Remote, United Kingdom Tribal Group Full time

**About the role**

We at Tribal, the EdTech global leaders, are seeking to recruit a new senior level opportunity for a Customer Success Consultant providing a first-class service to our Higher Education customer base.

As Customer Success Consultant you will be tasked with managing customer relationships and proactively managing the maintenance of a high standard of service to all our HE customers both in UK & Internationally, utilising practitioner experience & knowledge within SITS - Tribal’s student information management system.

Strategically, the Customer Success Consultant will work with senior external stakeholders on short
- and long
- term key objectives; also working as day-to-day point of contact for escalations and general problem solving matters.

A further key requirement of the role will be managing and reporting on data related to the service, with a requirement to present to senior management & C-Suite levels of audience on occasion.

**The person**

Established knowledge & experience using SITS (this will be an essential part of the role)

Practical experience from a company/organisational background within Higher Education

Produces a high standard of work, with experience achieving successful outcomes aligned to overall organisational objectives

The ability to think strategically as well as operationally day to day

A confident individual and strong relationship builder

**What can Tribal offer me?**

This is an unrivalled opportunity to join a team of driven, meticulous, and passionate professionals, who are challenging the status quo of products that are provided globally to institutions that specialise in education, training, and learning. Our software is world class and we believe we give our teams the tools, environment, and training to be world class too.

Not only will have full access to learning resources to continue to up-skill whilst part of our team, but we offer competitive salaries, a flexible working environment, and a generous range of benefits.


  • Customer Support

    1 week ago


    Remote, United Kingdom Tribal Group Full time

    Remote, UK £32,000 to £35,000 Per Annum About Tribal Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing...


  • Remote, United Kingdom Nezasa AG Full time

    Are you a leader passionate about helping customers achieve their desired outcomes? Nezasa is a Swiss TravelTech scale-up with offices in Zurich, Lisbon, and Santiago de Chile that empowers travel brands all over the world. We're looking for a Head of Customer Success to join our team and lead the charge in delivering exceptional customer experiences. As...


  • Remote, United Kingdom Tribal Group Full time

    £36,000 - £42,000 Remote, UK About Tribal Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning...

  • Senior Consultant

    4 days ago


    Remote, United Kingdom Ellucian Full time

    Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher...


  • Remote, United Kingdom Zolutions.IO Full time

    **Client Success Executive - Remote in Northern Ireland, 25hrs per week** **Must be based in Northern Ireland** **Must be eligible for JobStart program, see " additional information" below** Zolutions.IO is an award wining software development & consultancy company. This is a pivotal customer facing role within a software products promotion environment....


  • Remote, United Kingdom Valiantys Full time

    **About Valiantys** **The Assignment** The Senior Consultant is responsible for leading, delivering and configuring the Atlassian Suite of products including Jira Core, Jira Software, Confluence, as well as delivering training to external clients and project scoping. The Senior Consultant may also engage in pre-sales activities and is regarded as a go-to...


  • Remote, United Kingdom Broadcom Full time

    Please Note: **Job Description**: Broadcom Services is looking for a Symantec Encryption Resident Consultant based in the Knutsford, UK area. Resident Consultants are Broadcom’s most experienced professional services consultants who provide thought leadership and hands-on technical expertise to our most important customers. They are Trusted Advisors that...

  • Intune Consultant

    7 days ago


    Remote, United Kingdom Dynamic Search Solutions Full time

    Job Title - **Intune Consultant** Work Environment - **Home Based/ Remote - Some travel to client site is required.** Salary - **£55,000 - £65,000/£70,000** **The Company** A UK leading, IT Solution and Service Provider are looking for an Intune Consultant to join their business on a remote and home-based basis. The business offers Microsoft Cloud...


  • Remote, United Kingdom Bryan & Co Associates Full time

    Role: Pre-Sales Consultant Location: Nationwide (Remote) Type: Permanent **Salary**: Competitive (Depending on experience) Well known and one of the leading players in the industry, an integrated Telecommunications company is seeking a Pre-sales Consultant to contribute to the already established success of the business. Providing innovative technology...

  • Grc Consultant

    2 weeks ago


    Remote, United Kingdom IT Governance Ltd Full time

    Are you a management systems professional looking for an exciting and challenging new role? An opportunity has arisen for a client-facing management systems consultant to join our expanding governance, risk and compliance (GRC) consultancy practice. Our consultants lead and support a wide range of clients across the public and private sectors in the UK and...

  • Pensions Consultant

    4 days ago


    Remote, United Kingdom Broster Buchanan Full time

    Pensions Consultant - Home-based - £50,000-£60,000 Broster Buchanan are working with a Global Organisation who are looking to recruit for a **Pensions Consultant**. This business are in the process of an exciting and extensive transformation project to simplify and strengthen their business with the aim of becoming a leading consultancy in the UK. We...


  • Remote, United Kingdom Codec Full time

    Description Codec is looking for a Modern Workplace Senior Consultant that can lead customer engagements with our clients around Modern Workplace, primarily on Microsoft SharePoint Online and Microsoft Teams. Assisting them to understand how to leverage these technologies, ensuring the tools and solutions are deployed in a manner that adds value to the...


  • Remote, United Kingdom HCL Tech Full time

    When you are part of a $10 Bn company that’s been voted as the Top Employer by Forbes, you know you can take a few things granted. Like a work life balance, for example. Like having a bouquet of benefits not just for you but for your family too. Like working on some of the most rewarding projects that change our world for better. At HCL we believe, at the...


  • Remote, United Kingdom iSTORM® Solutions Full time

    We have an exciting opportunity for a client-facing experienced privacy Consultant to join our rapidly expanding governance, risk, and compliance team. As a data protection consultant, you'll be concerned with supporting and advising iSTORM’s growing customer base with a wide range of general and detailed data protection related queries and projects. By...


  • Remote, United Kingdom Infraview Full time

    **Citrix / Desktop / VDI Consultant - £75,000 - UK/Remote** - ** Want to work for an exceptional business with exceptional opportunities?**: - ** Want a complex role with exciting challenges?**: - ** Want “different thing, different day” kind of opportunity?** This is a chance for a Citrix focused Consultant with expertise in the technologies listed...


  • Remote, United Kingdom Infraview Full time

    **Modern Workplace Consultant - Office 365, Exchange, Intune - £65,000 - £75,000 + Car allowance + 10% Bonus - Remote** **Why this opportunity?** - Azure Expert MSP. - Top 1% of Microsoft Gold Partners globally. - Clear progression plans from Day 1. - Exposure to latest cutting-edge technology. - Annual pay reviews. - Wellbeing coaches. An Azure expert...


  • Remote, United Kingdom Costain Full time

    We're looking for skilled, expert and motivated people who'll help us meet our clients’ needs in Transportation, Energy, Water and Defence sectors. Our future success depends on having the very best team of people who will help us to meet our customers’ complex challenges through technical expertise, unique insight, and innovation. Due to rapid...

  • Solutions Consultant

    2 weeks ago


    Remote, United Kingdom Precision Bridge Full time

    **Responsibilities**: Design, development and delivery of customer migration projects using Precision Bridge. This involves running customer workshops where necessary, identifying and documenting requirements, designing the migration solution, implementing and testing the migration projects working alongside customer representatives in a remote working...


  • Remote, United Kingdom Infraview Full time

    **Principal Network Consultant - £95K + Car + 10% Bonus - Home / Site** **Why this business?** - Dedicated to training and development. - Annual pay reviews. - An opportunity to collaborate with some of the best consultants in the country. - NO budget on training and development - gain an unlimited number of certifications! - A clear and concise progression...

  • Technical Consultant

    14 hours ago


    Remote, United Kingdom IRIS Full time

    Are you someone who has experience with SQL and T-SQL, who is from a technical support/implementation background looking for a new role with one of the UK’s largest software providers? Do you enjoy technical work whilst maintaining an element of customer interaction? Read on! **The role** To implement IRIS software solutions in a hosted environment and...