Principal Consultant

2 weeks ago

Remote, United Kingdom Towergate Health & Protection Full time

**Principal Consultant - Remote (South London) - ARD928579**
- Car allowance included._

**Are you an experienced PMI Consultant from a broking background with senior field-based experience?**

We have an exciting opportunity for a Principal Consultant to join our team working remotely with our clients based in and around South London.

As a Principal Consultant you will be responsible for servicing and managing your own client portfolio in line with the Service Level Matrix, providing face to face consultancy services and reporting into the Head of Specialist Consulting. You will seek out and convert new sales opportunities for high value SME and small to mid-corporate clients. You will retain and develop existing key client accounts through the delivery of high standards of specialist consultancy, excellent customer service, and bespoke customer propositions and initiatives.

**Key Responsibilities**
- This is an overview and not an exhaustive list of responsibilities._
- Successful management of large SME and Small to Mid-Corporate client portfolio to deliver personal New Business and Renewal income targets.
- Delivery of additional revenue growth through client referrals to other Health sales teams.
- To operate in accordance with the company’s Sales Quality standards at all times and ensure that high quality outcomes are delivered for customers.
- Work closely with the company’s Marketing team to develop its customer proposition for SME and Corporate customers.
- The delivery of the New Business target by the acquisition of new large SME and Small/Mid-Corporate clients with complex requirements and/or multiple products.
- he delivery of Renewal income target by servicing of a portfolio of large SME and Small/Mid-Corporate clients with complex requirements and/or multiple products, to be serviced in line with the appropriate Service Level Matrix.
- Deliver high quality customer outcomes as measured by TH&Ps business standards monitoring regime.
- Effective management of relationships with providers to deliver high quality outcomes for TH&P and TH&P clients.
- New Business and Renewal Income through your own client portfolio.
- Customer satisfaction, as measured by internal customer satisfaction surveys and Investors in Customers surveys (or equivalent external measures).
- Relationship Management with TIB management, and account management personnel within insurers and other providers.
- Effectively negotiating premiums with the holding insurer and alternative insurers to obtain good value outcomes for customers in line with their requirements.

**As a Principal Consultant you must have**:

- Private Medical Insurance (PMI) experience
- Experience in successfully converting potential customer enquiries.
- Experience dealing with large SME age rated and Small to Mid-Corporate enterprises.
- Knowledge of one or more of the following is also essential - employee health and wellbeing strategies, group risk, absence management, occupational health services, international PMI, employee benefit platforms, commercial general insurance.
- Experience in relationship building with Insurers/Providers, Clients, and Account Managers
- Experienced in using Microsoft Office Programs
- Minimum of Cert CII or willingness to study towards qualification
- Experience dealing with larger clients and successfully retaining them by building lasting relationships.

**Person Specification**:

- A proven ability to negotiate successfully on behalf of customers to deliver New Business and Renewal targets.
- Strong numeracy and literacy skills.
- Effective verbal and written communication skills
- Strong, personable telephone manner
- Be able to interpret business MI and use it to inform decision making.
- Professional, customer focussed approach internally and externally when dealing with colleagues and distribution partners.
- Well organised and able to respond well under pressure and meeting deadlines.
- Working well as part of a team as well as being able to work for periods using own initiative.
- Copes well with change, internally within the business and externally within the market.
- Efficient and Reliable.
- Proven ability in meeting complex needs of large clients.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- E

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