Cctv Control Room Operator

4 weeks ago


Wakefield, United Kingdom Pinnacle Group Full time

**CCTV Control Room Operator **(3062)****:
**Overview**:
**Ref**:
3062

**Salary**:
£22,844.81 - £22,844.81/annum

**Location**:

- United Kingdom - England - Yorkshire and the Humber - West Yorkshire - Wakefield

**Contract Type**:
Permanent

**Posted**:
13 November 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

AM Services Group, part of our FM business delivers Facilities Management to Retail Schemes, Manufacturing plants and Tenanted offices. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

**The Role - **CCTV Control Room Operator**

AM Services Group is looking for an experienced, enthusiastic and self-motivated individual to join our Security Team at our client’s premiere retail destinations located in the heart of the Wakefield town centre.

This is a Full time Permanent role of 42 hours per week The suitable person would need to work (including weekends on rota) 4 on 4 off shift pattern between 07.00am to 19.00pm. With the option of gaining overtime to cover holidays and sickness

**Duties/Key Responsibilities**

To provide professional security services to our client, maintaining the security and safety of their premises and people
- You must be flexible and able to work in a multi-service team
- Work closely with the Contract Manager to ensure that AM Support Services offers exceptional customer service at the highest standards
- Complete daily security tasks, including the use of client software and security CCTV systems in the control room
- Carry out routine patrols on site
- Locking and unlocking of the shopping centre
- Assist in deterring crime within the centre
- Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty
- Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency
- To carry out weekly Fire alarm testing
- Operating telephone switchboard
- Carry out any reasonable task requested by the client or Manager, if you are trained to do so.

**Skills Required**:

- CCTV Licence
- 1ST Aid at Work Cert preferred but not essential
- Full 5-year UK checkable work history
- You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.

**Contact information**:
86-163-000Ridings Mock


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