Support Assistant

4 weeks ago


Glenrothes, United Kingdom Fife Council Full time

**Proposed Interview Date: Week commencing Monday 11 December 2023**

**Closing Date: Sunday 26 November 2023**

**Contract Type: 5 x Temporary to 31 March 2025**

**Salary Range: FC4 £21,681.00 to £23,952.34 (pending pay award)**

**Work Pattern: 36 hours per week, Monday to Friday, 08:48am until 5.00pm**

**Location: Fife House (West), Glenrothes - Blended Working available following training**

**Supporting Statement**

**Job Details**

The Shared Service Centre provides specialist business support that drives delivery of payroll, recruitment, ordering, invoicing, IT front-line and HR enquiry services. We operate and maintain a range of systems and processes through accurate data entry, calculations, advice and information on policies, procedures and monitoring.

You will be based within the Transactions Payroll Team and you will:

- Create and maintain employee records on Oracle Cloud (New Starts, Additional Assignments, Transfers, Contract changes (e.g. change of hours) and Leavers
- Deal with various Payroll enquiries (leave calculations, statutory sick/maternity pay, overpayments of salary and payslip advice)
- Extract system data to complete Information Requests Adhere to strict payroll deadlines

**The Person**
- Good communication skills are necessary including an awareness of customer care for all enquiries. Confidentiality awareness is essential.
- Key skills required include accurate numeracy, attention to detail, time management, ability to interpret policy and procedures, interpersonal and organisational. You should be able to work as part of a team or on your own as required.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

Before confirming your appointment, you will be required to obtain a Basic Disclosure through Disclosure Scotland.

**Further Information**
- **Role Profile - **When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- **How We Work Matters - **Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- **Employee Benefits - **Employees have access to a benefits package that offers discounts on a wide range of products and services
- **Directorate Information - **Council Department information

**We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.


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