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LMS Administration Co-ordinator
2 months ago
**Our Global Technical Training Team is growing We’re looking for an LMS Administration Co-ordinator with strong attention to detail to join our Eakring team**:
Reporting to the Global Technical Training Manager, you’ll be responsible for delivering a customer focused support process that supports the achievement of wider business objectives. You’ll liaise with the Global Technical Training Team and all other Stakeholders to deliver excellent learning administration and will handle routine tasks and queries. You'll bring with you your strong experience in the use of Learning Management Systems and have keen eye for attention to detail.
**Key Accountabilities**:
- Generate and analyse reports from LMS data as and when requested.
- LMS Item creation and administration as well as LMS Assignment Profiles creation and administration
- Provide administration support to the wider Technical Training team.
- Monitor and maintain the highest levels of data accuracy.
- Support the quality of training process with support for other coordinators, delivery teams and the Quality system.
- Ensure compliance with quality process, and always promote safety, health and security at work whilst ensuring the environmental impacts of activities are minimised wherever possible.
- Communicate effectively with customers, business teams and Global Technical Training management team alongside their own team to support the delivery of an effective quality, product management and administration service. Actively demonstrate and promote the National Grid values.
- Provide support for external site visits as and when required.
**About You**:
- Competent in the use of desktop packages such as Outlook, Excel, Word and Access with a high standard of keyboard and numeric skills
- Ability to collate and analyse data and run reports to support decision making.
- Data management and presentation
- Knowledge of Learning Management Systems e.g., SuccessFactors, SAP
- Proven competence of handling non-routine queries
- Able to communicate effectively with internal and external stakeholders.
- Proven ability to work accurately whilst still meeting deadlines.
- Can provide support, guidance and instruction to others as required.
- Experience within a quality management and administration function is preferable.
- Wide business/technical knowledge gained through experience.
**What You'll Get**:
- Up to £32,165 per annum - dependent on experience.- Plus:
- Annual Bonus (based on personal and company performance) and annual salary review.
- A generous contributory pension scheme - we will double match your contribution to a maximum company contribution of 12%
- 26 days’ annual leave plus the option to buy/sell up to 5 days per year.
- Life Insurance at 10 x your basic salary.
- National Grid Share Incentive Plan
- Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave
- relevant to your role.
- Generous family friendly policies and family care benefits
- Access to apps which support health, fitness, and wellbeing.
- Career development, ongoing training and support, career progression and plenty of opportunity to progress
**Further Information**:
- #LI-KP1_
- #LI-hybrid_
**About Us**:
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Inclusion and Diversity is not just about race, ethnicity, gender, or sexual orientation. It is about our employees who wake up every day to serve our 20 million customers. At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are not only accepted but are celebrated. We understand the value that a diverse team can add to our organisation and that is why we model inclusive behaviour starting with senior leadership. National Grid utilises the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities who are in the fore front of everything we do.
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