Magistrates Expenses Team Administration Officer

2 weeks ago

Manchester, United Kingdom Ministry of Justice Full time

**Magistrates Expenses Team Administration Officer - 64807**
**£21,775 - £25,475**
**Manchester**:
**Background**

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty’s Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**The key purpose of the role**

The Magistrates Expenses Team (MET) is responsible for the administration and payment of Magistrates expenses. It is an operational finance team. The MET Administration Officer will play a key part in the day-to-day administration tasks that support the work of the team. The successful applicant will need to be conscientious and well organised, assertive, and able to prioritise a busy workload.

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS).

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Working as part of a flexible team, the post holder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

**Key responsibilities**

**Administration**
- Validating magistrates expense claims.
- Monitoring dedicated mailboxes, responding to general enquiries and taking necessary action where appropriate, providing written and verbal advice in response to queries from staff and HMCTS users.
- Maintenance of the Magistrates Expenses user database.
- To assist with the maintenance and integrity of the Magistrates data held in the expenses system.
- To maintain full and accurate records on the relevant Excel spreadsheets.
- Provide confirmation to courts/offices and Magistrates of data changes to Magistrates information.
- General photocopying and filing, as well as record management, file archiving and IT data storage.
- Handling customer telephone enquiries, providing advice and redirecting calls where appropriate.
- Daily post opening and dispatch.

**Operations**
- Ensure governance and assurance procedures are strictly adhered to, including the secure receipt and transfer of personal data.
- Implement efficient and consistent administrative practices, procedures and standards, identifying and implementing solutions to identified problems.
- Proactively look for opportunities to improve processes and activities of the team.
- Deliver a consistent and customer focussed service to relevant stakeholders, making impartial and well-considered judgments as and when required.
- Provide administrative support to assessors during the completion of financial loss assessments.

**Undertaking calculations**
- Produce basic statistical analysis reports and where required, process financial information.
- Checking the work of others, updating records, information gathering and running straightforward reports.
- Spending limited sums of money on behalf of an office or unit.

**Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations**
- Communicate with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
- To deliver a helpful, prompt, polite and “right first time” service to our internal and external customers

**Other duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Required skills, knowledge and abilities**
- Good decision-making skills
- Adaptable and able to prioritise a busy workload
- Good communication and influencing skills
- Customer focused
- Team player

**Skills & Qualifications**
- Demonstrable administrative experience / experience of a wide range of clerical/administrative tasks.
- Relevant computer skills to undertake the level of work required.
- Experience of working as part of a team is essential.
- A basic working knowledge of Excel is desirable.

**Operational Delivery in HMCTS**

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outw

  • Expenses Associate

    2 weeks ago

    Manchester, United Kingdom Premier Foods Full time

    Company description: Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and...

  • Expenses Associate

    Found in: Jooble UK C2 - 2 weeks ago

    Manchester, United Kingdom Premier Foods Full time

    Company description: Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and...

  • Expenses Associate

    Found in: beBee S GB - 2 weeks ago

    Manchester, United Kingdom Premier Foods Full time

    Company description:Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and You'll find them in 94% of British households.At Premier foods we believe in inclusion, authenticity and...

  • Expenses Associate

    Found in: Talent UK C2 - 1 week ago

    Manchester, United Kingdom Premier Foods Full time

    Expenses Associate Permanent Based Manchester City Centre / Hybrid We are looking for an Expenses Associate to join our friendly Payroll & Expenses team in our Finance Shared Service Centre based in Manchester City Centre. To excel in this role, you'll need to be an organised, confident communicator, with bags of enthusiasm. As the next...

  • Expenses Associate

    Found in: beBee S GB - 3 weeks ago

    Manchester, United Kingdom Premier Foods Full time

    Expenses Associate Permanent Based Manchester City Centre / Hybrid     We are looking for an Expenses Associate to join our friendly Payroll & Expenses team in our Finance Shared Service Centre based in Manchester City Centre. To excel in this role, you'll need to be an organised, confident communicator, with bags of enthusiasm....

  • Expenses Assitant

    1 day ago

    Manchester, United Kingdom ITV Jobs Full time

    **Expenses Assistant** **Finance** **Permanent and 10 Month Fixed Term Contract opportunity** **Office Location: Manchester MediaCity / Hybrid** **Closing Date: Midnight Sunday 19th February** **Why you should join us** **We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live inand we...

  • Finance Assistant

    1 day ago

    Manchester, United Kingdom Search Consultancy Full time

    **Finance Assistant - Accounts Payables and Expenses // Manchester Centre // Mainly remote // £23,250 //12m ftc** We have a fantastic opportunity for somebody to join a prestigious organisation in Manchester to support their accounts payable and expenses process. The role offers great flexibility and benefits. There is the option to work remotely, attending...

  • Head of Legal Expenses

    3 days ago

    Manchester, United Kingdom G2 Legal Limited Full time

    A top-rated Legal 500 firm seeks a qualified Solicitor to join their Manchester office for their Legal Expenses team. They provide services to both insured and uninsured clients, specialising in civil and employment disputes, and regulatory law. Theirclients and partners are diverse and include businesses, high-net-worth individuals, and industry...

  • Security Officer

    5 days ago

    Manchester, United Kingdom G4S Full time

    Location: Manchester, Greater Manchester **Salary**: Julie Coleshill Posted: 23 Jun 2023 Closes: 21 Jul 2023 **Job Type**: Full Time and Permanent Business Unit: UK Facilities Management Region / Division: UK & Ireland Reference: 14077 **Role Responsibility**: **SECURITY OFFICER** **Salary: £10.69 per hour** **Working Hours: Permanent, Full-Time,**...

  • Team Administrator

    6 days ago

    Manchester, United Kingdom Colliers International EMEA Full time

    Company Description Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting,...

  • Team Administrative Assistant

    11 hours ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. **About the team** Based in...

  • Office Administrative Assistant

    4 days ago

    Manchester, United Kingdom ETS Aero Full time

    **Job details** Salary £22,000 - £26,000 a year Job type Full-time Permanent Shift and schedule Monday to Friday (Occasional Trade Show) **Company Benefits** - Company pension - Cycle to work scheme - On-site parking - Private medical insurance We are an IT company that specialises in environmental compliance, mainly for airlines and soon...

  • Team Administrator

    3 days ago

    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    An exciting opportunity has arisen within Community Services for an Administrator to work within the Evening and Late Services at North Manchester General Hospital. The post holder will be responsible for providing effective and efficient secretarial, clerical and administrative support to teams of management, health and social care professionals. The role...

  • Senior Underwriter- Legal Expenses

    2 weeks ago

    Manchester, United Kingdom Insure Recruitment Full time

    This is a great opportunity to showcase your technical underwriting skills to manage a robust book of longstanding relations! As much as managing the existing business, you will be seeking an exciting opportunity to forge new relationships during a period of expected growth. You will be entirely office-based in our client's wonderful corporate office in...

  • Senior Underwriter- Legal Expenses

    Found in: Jooble UK C2 - 2 weeks ago

    Manchester, United Kingdom Insure Recruitment Full time

    This is a great opportunity to showcase your technical underwriting skills to manage a robust book of longstanding relations! As much as managing the existing business, you will be seeking an exciting opportunity to forge new relationships during a period of expected growth. You will be entirely office-based in our client's wonderful corporate office in...

  • Senior Underwriter- Legal Expenses

    2 weeks ago

    Manchester, United Kingdom Insure Recruitment Full time

    This is a great opportunity to showcase your technical underwriting skills to manage a robust book of longstanding relations! As much as managing the existing business, you will be seeking an exciting opportunity to forge new relationships during a period of expected growth. You will be entirely office-based in our client's wonderful corporate office in...

  • Crime Paralegal

    7 days ago

    Manchester, United Kingdom Simpson Judge Ltd Full time

    **Crime Paralegal Required** **South Manchester** **High Street Practice dealing with Crown Court Cases** **About Our Client**: - High Street Firm - Looking to expand their paralegal base and retain staff via training and development routes throughout the firm - Attending Magistrates and Crown Court to assist Solicitors and Counsel - Strong organisation and...

  • Administrative Assistant

    10 hours ago

    Manchester, United Kingdom Richmond Care Full time

    **Richmond Care, **a Mental Health Nursing Home based in Longsight, Manchester have an immediate requirement for an **Administrative Assistant**. **Working Schedule**: **Monday - Thursday: 9.00 am - 3.00 pm and Friday: 9.00 am - 2.30 pm (Office Based) with potential for further hours.** **Rate of Pay: £10.50 per hour depending on...

  • Senior Underwriter- Legal Expenses

    Found in: beBee S GB - 3 days ago

    Greater Manchester, United Kingdom Insure Recruitment Full time

    This is a great opportunity to showcase your technical underwriting skills to manage a robust book of longstanding relations! As much as managing the existing business, you will be seeking an exciting opportunity to forge new relationships during a period of expected growth.You will be entirely office-based in our client's wonderful corporate office in...

  • Senior Team Administrator

    11 hours ago

    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    Greater Manchester Cancer Alliance is the cancer programme of the Integrated Care System which covers the whole of Greater Manchester and Eastern Cheshire covering a population of 3 million people. Greater Manchester Cancer Alliance drive to improve patient pathways and cancer care across the system with a broad focus on areas from prevention and early...