Move Manager

3 weeks ago


London, United Kingdom RELOcruitment Full time

Our client is one of London's leading shippers of furniture and personal effects to worldwide destinations.

They are a yung, vibrant company who are seeking a dynamic, self-motivated, articulate, and well-presented individual who will play a pivotal role in the company's continuing growth.

The role based in NW London is for a full-time **Move Manager** to join a very busy removals sales department. You will be 'hands on’ in this fast-moving environment and this will suit someone that has an interest in world geography.

**Job purpose**:
To finalise Sea, Courier, Air and Road shipments to destinations worldwide and support the Removals Sales Department as required.

**Responsibilities**:

- To input Sea, Courier, Air and Road shipments to destinations worldwide
- Inputting client information onto Management System
- Filing inventories/ customs forms electronically and checking scan quality
- Ensuring clients have completed the correct forms and adhered to restrictions for the relevant customs authority
- To obtain payment for shipments
- To maintain storage files and obtain payment
- To maintain control of all unshipped consignments and move to storage as required
- Issuing invoices to customer
- Liaise with clients re Invoice dispute and provide resolutions
- Maintain confidentiality and discretion
- Answering calls from external and internal customers within 5 rings
- Liaising with courier companies, destination shipping agents and our warehouse and export teams playing your part to ensure our customers shipping process runs smoothly

**Skills, knowledge & experience**:

- First class communication skills, both written and verbal
- Excellent organisational skills and time management
- Excellent telephone manner
- Excellent computer skills especially with Microsoft Word, Excel, and Outlook
- Adaptable to the various tasks required
- Well presented, reliable and punctual
- Experience in a high-volume Admin, Invoicing or Accounts role would be advantageous
- All training and support will be given to help succeed and flourish within this key department


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