Sell My Car Specialist

7 months ago

StratforduponAvon, United Kingdom Inchcape Full time

**Mercedes Benz - Sell My Car Specialist**
**£20,000 + OTB £24,000 + Employee Benefits**
**30 hours a week**

**Benefits**

At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more
- **Family Friendly** - Enhanced family friendly policies, giving you more time to spend with your family
- **Annual leave** - A minimum of 33 days annual leave (including bank holidays), rising with long service
- **Looking to develop?** - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team
- **Your Wellbeing** - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face
- **Your Discount -** From Apple to Asda and everything in between, we offer discounts that save you money every day
- **Your Finances** - Effortlessly grow your savings with our Share Scheme, we will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more
- **Drive with us** - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family
- **Your Health** - From gym discounts to cash healthcare plans, find everything you need to look after your health
- **Cycle to Work** - Get a bike and or cycling gear at a significantly reduced price
- **A company that cares** - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive, and authentic workplace

**Job Introduction**
The purpose of the Sell My Car Specialist is to increase used car purchases. In the role you will facilitate the consistent and accurate appraisal of all vehicle purchase opportunities. Increasing the volume of purchases and subsequent profit margin for the group. Using excellent interpersonal skills, with an ability to communicate on a daily basis with customers, empathise with their needs and ultimately purchase their vehicle whilst offering a fantastic level of service synonymous with the Inchcape experience. You will be responsible for gathering information for reporting.

**Main Responsibilities**
- Purchase used car stock via site and sell my car opportunities. This includes approaching service customers where the car fits our current stock needs.
- Search Auto trader for specific models offered by private sellers
- Follow up centre non buyers as well as vehicles offered but not purchased by both by Sell my car and dealership opportunities
- Achieve an agreed purchase target pm, made up of MB product plus other makes /models that can be sold in group
- Appraise, verify and negotiate the purchase of cars direct from customer or via the site
- Check, inspect and test incoming stock and complete appropriate paperwork
- Maintain accurate records
- Work with the site team on gridding of all stock both Sell My Car and site purchases, assisting in progressing stock for preparation
- Check, inspect and test incoming stock and complete appropriate paperwork
- Market intelligence - Liaise with Group Used Cars plus other sites around the group on vehicle specifications and known common issues and faults
- Work directly with the site and Group Used Car Team central function
- Build and maintain relationships with all team members
- Responsible for accepting any/all vehicle deliveries to site and completing full vehicle inspection.
- Controlling trade vehicle collections, ensuring vehicle starts and drives
- Work as part of a team
- Attention to detail
- Builds warm and friendly rapport with customers
- An effective multitasker
- Previous experience in the used car market would be an advantage
- Welcomes feedback and support to optimise performance
- You must have excellent communication skills both in person and on the telephone

**About The Company**

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

**Inchcape is ambitious** We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch

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