Customer Service Officer

5 months ago


Southampton, United Kingdom VANGUARD VENTURES Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a Customer Service Officer, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a full-time position with opportunities for growth and advancement.

**Responsibilities**:

- Provide accurate information about products, services, and promotions
- Process orders, returns, and exchanges efficiently and accurately
- Resolve customer complaints or issues with patience and empathy
- Upsell products or services to maximize sales opportunities
- Maintain customer records by updating account information and notes
- Collaborate with other departments to ensure customer satisfaction

Qualifications:

- Fluent in English; ability to communicate clearly and effectively
- Strong data entry skills with attention to detail
- Ability to analyse customer needs and provide appropriate solutions
- Excellent verbal and written communication skills
- Experience in upselling or sales is a plus
- Demonstrated phone etiquette and customer service skills

Pay: £24,016.19-£29,649.40 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Southampton, United Kingdom Page Personnel Full time

    Permanent Role paying £24-£27k - Fast growing manufacturing business **About Our Client**: My client based in Southampton are a world leading manufacturing and production company going through a period of growth. Due to this growth and expansion they are searching for a customer service officer to join the customer service team. Customer Service...

  • Customs Officer

    3 weeks ago


    Southampton, United Kingdom CV-Library Full time

    The Work Shop are delighted to be recruiting for a Customs Officer for a growing organisation based in Southampton. As a Customs Officer, you will be the central point of contact in relation to all Customers Import & Export matters and Customs audits, liaison with internal functions, brokers and freight forwarders as necessary. Duties for the Customs...

  • Customs Officer

    1 week ago


    Southampton, United Kingdom The Work Shop Resourcing Ltd Full time

    The Work Shop are delighted to be recruiting for a Customs Officer for a growing organisation based in Southampton.As a Customs Officer, you will be the central point of contact in relation to all Customers Import & Export matters and Customs audits, liaison with internal functions, brokers and freight forwarders as necessary.Duties for the Customs...

  • Customer Service

    5 months ago


    Southampton, United Kingdom ENVISAGE ASSOCIATES LIMITED Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Job Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner - Assist customers with product...

  • Customer Service

    2 months ago


    Southampton, United Kingdom CV-Library Full time

    Customer Service superstar wanted for central Southampton location! Your role as a Customer Service person will include: Managing complaints Supporting administration Action and resolve customer complaints Investigate and gather information Communicate solutions clearly Maintain detailed records Ensure compliance with regulations Generate complaint...

  • Customs Officer

    3 weeks ago


    Southampton, United Kingdom The Work Shop Resourcing Ltd Full time

    The Work Shop are delighted to be recruiting for a Customs Officer for a growing organisation based in Southampton. As a Customs Officer, you will be the central point of contact in relation to all Customers Import & Export matters and Customs audits, liaison with internal functions, brokers and freight forwarders as necessary. Duties for the Customs...

  • Customs Officer

    3 weeks ago


    Southampton, United Kingdom The Work Shop Resourcing Ltd Full time

    The Work Shop are delighted to be recruiting for a Customs Officer for a growing organisation based in Southampton.As a Customs Officer, you will be the central point of contact in relation to all Customers Import & Export matters and Customs audits, liaison with internal functions, brokers and freight forwarders as necessary.Duties for the Customs...


  • Southampton, United Kingdom A D Williams Full time

    Our Customer Service Advisors are the face of AD Williams, demonstrating our values and work principles. We have exciting career opportunities from our apprenticeship programme through to our intention to promote from within wherever possible. We want to encourage passionate people to reach their potential in an enjoyable and supportive environment. We...


  • Southampton, Southampton, United Kingdom Lodge Service International Full time

    Retail Security Career OpportunitiesLodge Service International, the UK's oldest family-owned security business, is seeking a skilled Security Officer to join our retail security team in Southampton.Key Responsibilities:Partner with store management teams to ensure a secure and safe shopping environment for customers.Possess a valid SIA licence and adhere to...


  • Southampton, United Kingdom Connells Group Full time

    We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** team in **Southampton. **As our** customer service advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a...


  • Southampton, United Kingdom CV-Library Full time

    Customer Service Assistants. Customer service assistant wanted in our Southampton office. You will be working very closely with customers,showing and relaying about our products and services, booking in appointments and working apart of a small team. Training is provided, but eperience would be beneficial. Lots of opportunities to grow within the...


  • Southampton, United Kingdom First home improvements Full time

    Customer Service Assistants. Customer service assistant wanted in our Southampton office. You will be working very closely with customers,showing and relaying about our products and services, booking in appointments and working apart of a small team. Training is provided, but eperience would be beneficial. Lots of opportunities to grow within the...


  • Southampton, United Kingdom Access2Learn Full time

    JOB DESCRIPTION CUSTOMER SERVICE ASSISTANT Job aim: Brief summary of the primary job purpose. Perform a wide range of customer service activities, along with administrative, and basic facility management tasks; for the company, to facilitate the efficient operation of the business. Main tasks and responsibilities: Responsible to the Admin Manager and Chief...


  • Southampton, Southampton, United Kingdom Next Full time

    As a Customer Service Associate at Next, you will be the face of our brand, delivering exceptional service and ensuring a seamless shopping experience for our customers.About the Role:Deliver fast and friendly service to customers, helping them find the perfect productsShare your passion and knowledge about our amazing products with customersWork in all...


  • Southampton, United Kingdom The Work Shop Resourcing Limited Full time

    **Customer Service Advisor, Southampton £25K** An excellent opportunity has just become available for a **Customer Service Advisor** to join an innovative and family run business based in Southampton. As a **Customer Service Advisor**, you will be working as part of a team in supporting the Sales and Customer Service Managers and ensuring all customer...


  • Southampton, United Kingdom Consider Posh Pro Full time

    **Job Title**: Customer Service Assistant **Location**: Southampton, HAM **Position Type**: Full-time **Key Responsibilities**: - Greet and assist customers in a friendly and professional manner, both in-person and over the phone. - Handle customer complaints and resolve issues in a timely and effective manner. - Process orders, returns, and exchanges...


  • Southampton, Southampton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Southampton, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and...


  • Southampton, United Kingdom Balfour Beatty Full time

    **About the role** Customers come to us because we can take on and solve any kind of challenge, no matter how complex. Join our **Living Places** team as a **Customer Liaison Office** and you’ll help make this happen! **What you'll be doing** As a **Customer Liaison Officer**, you will have the following accountabilities: - Attending internal project...


  • Southampton, Southampton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Southampton, UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work...


  • Southampton, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Executive - Hybrid** Our client an established and reputable company that is a world leader in their field are currently looking to recruit a customer service executive to provide support to their business-to-business customers. You be the first point of contact for business customers and will be providing world class service. This is an...