Customer Service

5 months ago


Southampton, United Kingdom ENVISAGE ASSOCIATES LIMITED Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

Job Description: Customer Service Representative

**Responsibilities**:

- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
- Assist customers with product information, order status, and account inquiries
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Identify opportunities for process improvements to enhance the customer experience

Qualifications:

- Previous customer service experience in a call center or retail environment is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills, including experience with CRM software and Microsoft Office Suite
- Ability to work independently as well as part of a team

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: £23,374.00-£24,747.00 per year

**Benefits**:

- Flexitime

Flexible Language Requirement:

- English not required

Schedule:

- Flexitime
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (required)

**Education**:

- Diploma of Higher Education (preferred)

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person


  • Customer Service

    1 month ago


    Southampton, United Kingdom CV-Library Full time

    Customer Service superstar wanted for central Southampton location! Your role as a Customer Service person will include: Managing complaints Supporting administration Action and resolve customer complaints Investigate and gather information Communicate solutions clearly Maintain detailed records Ensure compliance with regulations Generate complaint...

  • Customer Service

    1 month ago


    Southampton, United Kingdom Wild Recruitment Full time

    Customer Service superstar wanted for central Southampton location!Your role as a Customer Service person will include:Managing complaintsSupporting administrationAction and resolve customer complaintsInvestigate and gather informationCommunicate solutions clearlyMaintain detailed recordsEnsure compliance with regulationsGenerate complaint reportsWhat You...


  • Southampton, United Kingdom CNS - Community Network Services Full time

    We are currently looking for a Customs Customer Service Specialist to join our team in Southampton. This function is in charge of providing a single point of contact for customers 24 hours a day, seven days a week, by responding to their inquiries and providing first-line support and repairs to expedite the quick settlement of all customer incidents and...


  • Southampton, United Kingdom CNS - Community Network Services Full time

    We are currently looking for a Customs Customer Service Specialist to join our team in Southampton. This function is in charge of providing a single point of contact for customers 24 hours a day, seven days a week, by responding to their inquiries and providing first-line support and repairs to expedite the quick settlement of all customer incidents and...


  • Southampton, United Kingdom CNS - Community Network Services Full time

    We are currently looking for a Customs Customer Service Specialist to join our team in Southampton. This function is in charge of providing a single point of contact for customers 24 hours a day, seven days a week, by responding to their inquiries and providing first-line support and repairs to expedite the quick settlement of all customer incidents and...


  • Southampton, United Kingdom CNS - Community Network Services Full time

    We are currently looking for a Customs Customer Service Specialist to join our team in Southampton. This function is in charge of providing a single point of contact for customers 24 hours a day, seven days a week, by responding to their inquiries and providing first-line support and repairs to expedite the quick settlement of all customer incidents and...


  • Southampton, United Kingdom CNS - Community Network Services Full time

    Job Description We are currently looking for a Customs Customer Service Specialist to join our team in Southampton. This function is in charge of providing a single point of contact for customers 24 hours a day, seven days a week, by responding to their inquiries and providing first-line support and repairs to expedite the quick settlement of all customer...


  • Southampton, Southampton, United Kingdom GoHenry Full time

    {"title": "Customer Service Representative", "description": "Join GoHenry's Team as a Customer Service RepresentativeWe're looking for a skilled Customer Service Representative to join our team at GoHenry. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service and support to our customers.As a Customer...


  • Southampton, Southampton, United Kingdom GoHenry Full time

    {"title": "Customer Service Representative", "description": "Join GoHenry's Team as a Customer Service RepresentativeWe're looking for a skilled Customer Service Representative to join our team at GoHenry. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service and support to our customers.As a Customer...


  • Southampton, United Kingdom The Work Shop Resourcing Limited Full time

    **Customer Service Advisor, Southampton £25K** An excellent opportunity has just become available for a **Customer Service Advisor** to join an innovative and family run business based in Southampton. As a **Customer Service Advisor**, you will be working as part of a team in supporting the Sales and Customer Service Managers and ensuring all customer...


  • Southampton, Southampton, United Kingdom CNS - Community Network Services Full time

    Job Title: Customs Customer Service SpecialistWe are seeking a skilled Customs Customer Service Specialist to provide exceptional support to our customers. The ideal candidate will have a strong understanding of customs regulations and procedures, as well as excellent communication and problem-solving skills.Responsibilities:Provide first-line support for...


  • Southampton, United Kingdom Global 1st Line Full time

    Join Our Team as a Customer Service Representative: Where Ambition, Drive, Teamwork, and Competition Thrive, here in Southampton! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Customer Service Representatives to join our dynamic team and elevate our customer service to new...


  • Southampton, Southampton, United Kingdom GoHenry Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...


  • Southampton, Southampton, United Kingdom GoHenry Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...


  • Southampton, United Kingdom VANGUARD VENTURES Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a Customer Service Officer, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a full-time position with opportunities for growth and...


  • Southampton, United Kingdom BIP Group Ltd Full time

    **Job Summary** We are looking for a Customer Service Representative to join our team. The Customer Service Representative will play a key role in the customer service experience. **Responsibilities** **Engage in a positive and professional manner with new and existing customers** - Act as a reference point for customers regarding insurance claims, rental...


  • Southampton, Southampton, United Kingdom GoHenry Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...


  • Southampton, Southampton, United Kingdom GoHenry Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...


  • Southampton, United Kingdom Communications and Solutions Partners Group Full time

    **Customer Service Representative** **Duties**: - Provide exceptional customer service and support to clients in person - Serve as the primary point of contact for customer inquiries, addressing concerns, and providing accurate information about products and services - Ensure prompt and efficient resolution of customer issues while maintaining a positive...


  • Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...