Office Administrator

3 months ago

Kingsley, United Kingdom Broad Oak Properties Full time

**Eligibility Administrator/Advisor**

**About the Company**

Be part of one of the fastest growing business sectors in the UK today - the decarbonisation of domestic properties.

The Government have set aside billions of pounds to install energy saving boilers, renewables and installation of insulation to prevent heat loss in properties. Broad oak heating and insulation have secured £100 million of funding over the next 4 years to deliver these products. Already a leading supplier in this industry Broad Oak install over 3000 energy saving measures per year and have been doing so since 2002, we have ambitious plans to meet demand and are looking for like-minded people who want to help both the planet and help people save money on their heating bills, there is huge potential to progress your career and earning potential within the business.

Broad Oak Properties pride itself on our innovative and professional culture where changes are deployed swiftly and we can thrive and be proud of the work achieved.

Starting in Check eligibility in a department of 6 and in a busy office environment of 40, it is a great opportunity to develop a long-term career path within the company, our client base are people in fuel poverty and we take no payment from them, we simply let them know what energy saving measures they are entitled to under the Government grant scheme, fit them and get paid from the scheme.

**Specific Duties and Responsibilities**
- Administration of Grant schemes.
- Assess customer and property eligibility for the ECO scheme.
- Download allocated jobs from the server.
- Check job paperwork for compliance with ECO Guidance.
- Update status of job on shared spreadsheet.
- Gather, collate and submit required supporting evidence.
- Assisting with any ad-hoc tasks.
- Inbound and outbound telephone enquiries.

**Person Specification**
- Previous case handling experience would be advantageous but not essential as full training will be given.
- Keen eye for detail is essential.
- Ability to work both independently and as an effective team member, using initiative and adapting to changing priorities and deadlines in a calm and methodical manner.
- Well organised with the ability to multitask.

**Job Type**
- Full-time/permanent
- Salary negotiable dependent on experience (insert salary range)
- 42.5 hours per week Monday - Friday
- Driving Licence preferred due to our location
- 30 days holiday including all 8 statuary bank holidays

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Do you live in Stoke on Trent / Staffordshire

**Experience**:

- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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