Client Support Coordinator

5 months ago

Leeds, United Kingdom Ask Jules Ltd Full time

Client Support Coordinator

A fantastic opportunity for an ambitious individual has arisen to join our expanding team in Leeds. Our business is growing and we need a self-starting, enthusiastic Client Support Coordinator to develop and deliver a unique, innovative service in a forward-thinking company.

We are looking for the next star-player on our team...is that you?

ABOUT US:
AskJules was founded in 2010 and is a family owned private limited company who provide a Lifestyle Management service. Our clients are university students who have complex physical disabilities and require 24-hour care whilst living independently in student halls at university and in their own homes during the holidays.

With our support students are able to employ their own Personal Assistants (PAs) to provide their personal, health and social care as well as their academic support at university.

Students and their families choose AskJules because we provide a personal, efficient and comprehensive service; from the recruitment and management of PAs to bank and budget management and everything in-between.

AskJules has grown from its small beginnings to being a recognised alternative way for young disabled adults who are in receipt of Personal Budgets (PB) or Personal Health Budgets (PHB) to live independently and receive the care and support they want.

ABOUT THE ROLE:
Reporting to the Client Support Manager (North) you will be expected to manage a caseload of 10 - 15 clients attending university in the North of England.

Duties & Responsibilities
- Assist with the recruitment and induction of new Personal Assistants (PAs).
- Process onboarding-related administration for new PAs
- Organise "client specific" training of PAs.
- Provide ongoing management and support to both clients and PAs
- Organise and manage rotas in line with client’s requirements.
- Record PA availability, absence and leave.
- Be available by phone out of hours for emergencies.
- Last minute re-scheduling of shifts to cover PAs sickness and emergencies.
- Manage weekly timesheets and logs.
- Update the Client and PA database.
- Liaise with the Student Services Departments at Universities;
- To work closely with our Recruitment, HR and Payroll departments.
- Visit clients at university during term time and at home during the holidays.
- Provide excellent levels of customer service at all times.
- Work as an important member of the Askjules team.

A fantastic opportunity to make this position your own

Full on the job training will be provided to the successful applicant as this role it is very different from other health or social care industry positionsWe work for the client

ABOUT YOU:
The ideal applicant will have the following skills and attributes:
- Confident, articulate and able to connect with people at all levels
- Determined and self-motivated with a positive attitude
- A full UK driving licence and your own transport
- Excellent command of the English language
- Confident working on the telephone
- A problem-solver who always carries a smile on their face and compassion in their hearts.
- Excellent computer and internet skills with experience of Microsoft Word
- Excellent verbal and written communication skills
- Excellent customer service skills
- Ability to work under pressure and respond to issues competently
- To work with mínimal direct supervision
- A go-getter who can initiate and form lasting relationships with both existing and prospective clients.
- Hard-working, ambitious, friendly, outgoing and professional.
- A graduate who has experience of university life

Experience from within the health or social care industry perhaps working in a domiciliary setting as a Care Coordinator/Clients Relations Manager/Supervisor/Senior Care Worker or similar role would be advantage. As would experience of working with clients with complex physical healthcare needs.

This position is mainly office based, but you will be required to visit clients and PAs at university and at home during the holidays, therefore a full UK driving license and your own transport is essential

We make no exceptions in trying to hire the best person in every position and we hope the next great hire is you

**Benefits**:

- Starting salary: £26,000 to £28,000pa
- Paid mileage
- Staff bonus
- Small but fast expanding company offering good prospects - as we grow so can you
- Flexi working hours (35 hours per week)
- 4 weeks Holiday, rising to 5 weeks + Bank Holidays
- Friendly informal working environment

AskJules is an equal opportunities employer. We are committed to safeguarding and promoting the independence and welfare of disabled adults and young people and expect our staff to share this commitment.

If you are excited by this amazing job opportunity, we would love to hear from you. Please send in a cover letter with your CV. We look forward to hearing from you.

Client Support Coordinator Required

Pay: £26,000.00-£28,000.00 per year

**Benefits**:

- Casual d

  • Client Support Coordinator

    5 months ago

    Leeds, United Kingdom Ask Jules Ltd Full time

    Client Support Coordinator A fantastic opportunity for an ambitious individual has arisen to join our expanding team in Leeds. Our business is growing and we need a self-starting, enthusiastic Client Support Coordinator to develop and deliver a unique, innovative service in a forward-thinking company. We are looking for the next star-player on our...

  • Client Coordinator

    5 months ago

    Leeds, United Kingdom Ask Jules Ltd Full time

    Client Support Coordinator Required. A fantastic opportunity for an ambitious individual has arisen to join our expanding team in Leeds. Our business is growing and we need a self-starting, enthusiastic Client Support Coordinator to develop and deliver a unique, innovative service in a forward-thinking company. We are looking for the next star-player on...

  • Rota Coordinator

    5 months ago

    Leeds, United Kingdom Reflections Community Support Full time

    **Rota Coordinator** Reflections Community Support is looking for a rota coordinator to work alongside our community care team in the Leeds 19 20 and 21 areas. We would love to talk to you if you have previously delivered and organised hands-on care in the community and have supervisory experience. You would be expected to cover calls for sickness and...

  • Client Coordinator

    5 months ago

    Leeds, United Kingdom Jo Holdsworth Recruitment Full time

    Jo Holdsworth recruitment are delighted to be working with a highly successful company in Leeds. Due to their continued growth and success, they are looking to recruit a detail-oriented and agile Client coordinator on a full-time, permanent basis. **Responsibilities** - Provide admin support to the team - Ensure accurate and timely setup and maintenance of...

  • Client Care Coordinator

    5 months ago

    Leeds, United Kingdom MSI Reproductive Choices UK Full time

    At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we provide the best possible care and support to our clients. Being one of the world’s leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive...

  • Customer Support Coordinator

    4 weeks ago

    Leeds, United Kingdom CV-Library Full time

    Bennett and Game are currently on the lookout for a skilled Customer Support Coordinator, for their client based in Leeds, who work within metering and gauging systems industry. Our client is looking for an enthusiastic Customer Support Coordinator with a geniune interest in engineering and account management. The ideal individual should be comfortable...

  • Client Support Coordintor

    5 months ago

    Leeds, United Kingdom Ask Jules Ltd Full time

    Client Support Coordinator A fantastic opportunity for an ambitious individual has arisen to join our expanding team in Leeds. Our business is growing and we need a self-starting, enthusiastic Client Support Coordinator to develop and deliver a unique, innovative service in a forward-thinking company. We are looking for the next star-player on our...

  • Client Support Coordintor

    5 months ago

    Leeds, United Kingdom Ask Jules Ltd Full time

    Client Support Coordinator A fantastic opportunity for an ambitious individual has arisen to join our expanding team in Leeds. Our business is growing and we need a self-starting, enthusiastic Client Support Coordinator to develop and deliver a unique, innovative service in a forward-thinking company. We are looking for the next star-player on our...

  • Customer Support Coordinator

    4 weeks ago

    Leeds, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently on the lookout for a skilled Customer Support Coordinator, for their client based in Leeds, who work within metering and gauging systems industry. Our client is looking for an enthusiastic Customer Support Coordinator with a geniune interest in engineering and account management. The ideal individual should be comfortable being...

  • Customer Support Coordinator

    3 weeks ago

    Leeds, Leeds, United Kingdom Bennett and Game Recruitment LTD Full time £25,000 - £28,000

    Bennett and Game Recruitment LTD are seeking a skilled Customer Support Coordinator to join their team. This role involves coordinating and managing service and engineers to ensure clients receive the highest level of support and care.The ideal candidate will be comfortable on the phone and receiving regular client calls. Key responsibilities...

  • Project Support Coordinator

    5 months ago

    Leeds, United Kingdom Pure Human Resources Full time

    **Project Support Coordinator** **UK - Remote (occasional travel to Leeds office)** **Permanent, Full time** **Salary: £25-30K DOE** 'Simplifying Complexity' Our client Inscyte Limited is a specialist Private Finance Initiative and asset management consultancy that provides direct services in support of public sector provider organisations such as NHS...

  • Project Support Coordinator

    5 months ago

    Leeds, United Kingdom Pure Human Resources Full time

    Project Support Coordinator Remote - WFH & visiting sites/clients within Midlands’s area Full time (flexible), permanent **Salary**: £30k PA Simplifying Complexity Our client Inscyte Limited is a specialist Private Financial Initiative and asset management consultancy that provides direct services in support of public sector provider organisations....

  • Client Relationship Coordinator

    5 months ago

    Leeds, United Kingdom CLD Recruitment Full time

    £26,000 - Leeds City Centre (Hybrid working after probation) To support the co-ordination of services to employers and ensure that relationships and existing business are developed and maintained in a smooth and efficient manner. Essential - Experience of working in customer focused environments. - Enthusiastic to work with internal and external...

  • Client Services Coordinator

    5 months ago

    Leeds, United Kingdom Pinsent Masons Full time

    **Job Title**:Client Services Coordinator **Department**: Facilities**: - **Client Services **Location**:Leeds **Hours**:Flexibility required between core hours 8:30am - 5:30pm due to shift patterns as well as overtime cover between 7am and 9pm dependant on business demand (35-hour week) **_About the Business: _** - Here at Pinsent Masons we bring...

  • Customer Support Coordinator

    3 weeks ago

    Leeds, United Kingdom Bennett and Game Recruitment LTD Full time €25,000 - €28,000

    Bennett and Game are currently on the lookout for a skilled Customer Support Coordinator, for their client based in Leeds, who work within metering and gauging systems industry. Our client is looking for an enthusiastic Customer Support Coordinator with a geniune interest in engineering and account management. The ideal individual should be comfortable...

  • Client Money Controls Coordinator

    5 months ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Client Money Controls Coordinator - ARD987308 - Hybrid / Leeds** **Purpose of the Role** An exciting new opportunity has been created to join our Client Money Control team as a Co-Ordinator reporting to our Client Money Audit, Control & Treasury Manager. You will oversee the successful completion of quarterly attestations and further enhancements of the...

  • Business Support Coordinator

    2 weeks ago

    Leeds, Leeds, United Kingdom Humankind Full time

    Job DetailsAt Humankind, we value diversity and are committed to creating an inclusive environment for our employees. We are seeking a highly organized and detail-oriented Business Support Coordinator to join our team.The successful candidate will provide administrative support to our directors and senior management team, including arranging meetings,...

  • Regional Support Coordinator

    3 weeks ago

    Leeds, Leeds, United Kingdom St Giles Trust Full time

    About this roleWe are seeking a proactive and organised individual to join our Yorkshire team as a Regional Support Coordinator. As a key member of our team, you will be responsible for ensuring the overall coordination of HR, Finance, GDPR, facilities and administrative activities.About St Giles TrustSt Giles Trust is an ambitious and well-established...

  • Sales Operations Coordinator

    5 months ago

    Leeds, United Kingdom Support Warehouse Full time

    We have an exciting opportunity to join our expanding team here at Support Warehouse as a **Sales Operations Coordinator**. The role sits within our operations team, supporting sales from end-to-end and is therefore **integral** to achieving our **ambitious growth trajectory.** **Key aspects of the role**: - Manage the ‘quote-to-cash’’ process in...

  • Temp to Perm Customer Support Coordinator

    3 weeks ago

    Leeds, United Kingdom Bennett and Game Recruitment LTD Full time €25,000 - €28,000

    Bennett and Game are currently on the lookout for a skilled Customer Support Coordinator, for their client based in Leeds, who work within metering and gauging systems industry. Our client is looking for an enthusiastic Customer Support Coordinator with a geniune interest in engineering and account management. The ideal individual should be comfortable...