Sales Team Leader

2 weeks ago


Chorley, United Kingdom Recruit Right Full time

Team Leader (Sales)

Do you need a new and exciting opportunity to join an established and growing business as a Customer Sales Manager?

Leading a small team in the Customer Sales Team, you will be a strong and proven leader who is able to motivate their team to maximum potential, by ensuring all KPI’s and targets are met by your team. You will have fresh and new ideas on how to increase productivity whilst getting the very best from your team.

You will have extensive experience in Customer Sales, Contact Centre, or Team Management and experience of working in retail is desirable.

Your daily duties will include:

- Oversee the daily operations of the Customer Sales team.
- Management of the Sales operation and team
- Ownership for the implementation of the Customer Sales strategy
- Being accountable and responsible for delivering all sales targets and operational KPI targets
- Resource scheduling and real time management
- Maintain team and individual performance trackers and reports.
- Preparing reports and making presentations to senior management and other stakeholders
- Holding your team accountable for their performance, behaviour, development, and engagement
- Handling and resolving complex customer complaints.
- Identify and document all team and company processes and then develop and implement methods and initiatives to improve them.
- Identify opportunities in the customer journey to improve customer experience or reduce demand for the Customer Sales team.
- Provide regular and consistent performance and behavioural feedback to your direct reports via training, coaching, team meetings and 1-1’s

In return you will receive full company benefits and the opportunity to join a well established organisation

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person


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