Customer Service Representative

4 weeks ago


Crawley, United Kingdom ARC IT Recruitment Full time

**Customer Service Representative - German Speaking**
Horsham (Onsite)
£24-26k, DoE

We are currently seeking a dedicated and enthusiastic German-Speaking, Customer Service Representative to join a respectable manufacturing organisation.

**Responsibilities**:

- Address customer inquiries, concerns, and issues in a timely and professional manner.
- Assist customers with product information, order processing, and problem resolution.
- Collaborate with other teams to ensure a seamless customer experience.
- Maintain accurate records of customer interactions and transactions.

**Requirements**:

- Fluency in written and spoken German is essential for this role.
- Minimum 2 years of experience in a customer service or support role.
- Strong communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Excellent problem-solving skills and a customer-centric approach.
- Proficiency in using customer service software and Microsoft Office Suite.

**Benefits**:

- Opportunities for career growth and development.
- Friendly and supportive work environment.
- Training and ongoing support provided.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Crawley: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

**Language**:

- German (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: MF9380



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