Service Charge Officer
1 month ago
We are supporting an affordable housing provider with their search for a Service Charge Officer to join the team on a permanent basis.
**Role Purpose**
The main function of the role is to ensure accurate and timely service charge services are delivered in order that the organisation maximises income collection and cost efficiency.
To prepare and monitor service charge accounts for leaseholder schemes and maintain accurate service charge records in accordance with the organisations policies and procedures and external regulations.
**Responsibilities will include**:
- Administering the service charge cycle for the customers.
- Work within the team to monitor and calculate actual service charge costs, ensuring information to customers is accurate and clear.
- Calculate service charge estimates and ensure customers understand why costs have increased/decreased for the coming year.
- Ensuring that the charges are correct and relevant, in line with the various legal contracts
- Liaising with other departments to obtain accurate information regarding new schemes or services and ensuring their legality.
- Sinking fund management
- Be aware of all relevant legislation such as the Leasehold Reform Act, Data Protection, Health and Safety.
Previous experience in a similar role with knowledge and understanding of service charges is essential
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