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Senior Rough Sleeper Initiative Navigator

4 months ago

Lowestoft, United Kingdom Access Community Trust Full time

**Closing Date: 22nd May 2024**

**Hours**: 37.5 hours per week

**Contract**:Fixed term until 31st March 2025

**Pay**: £29,250 - £30,615 per annum

**About the organisation**: Operating for over 45 years, Access Community Trust is a multi-award-winning charity and provider of housing, youth services, health/well-being and employability services across Suffolk and Norfolk, and has recently been named the 2nd best charity to work for in the UK. Our ambition is to deliver a service driven by passion and enthusiasm that reaches all vulnerable and socially excluded/isolated people without exception.

**Purpose Statement**

This is an exciting and new opportunity for a Senior RSI Navigator. The role forms part of a contract supporting Rough Sleeper Initiatives across the East Suffolk with both outreach and accommodation focused interventions.

The successful applicant will be dynamic and forward thinking, they will be passionate about working with service users with acute mental health concerns and/or substance misuse and providing a recovery focused approach. The successful applicant will have the ability to work as part of a team and in partnership with local services, stakeholders and partners. The successful applicant will have experience of managing and supporting front line colleagues as well as experience of managing accommodation based services support those most in need.

The role is designed to be a vital part of a small team working with individuals on a 1:2:1 basis to provide vital support, as well managing and supporting colleagues and the management of Bostock House. As part of an initial but also ongoing assessment, clients are supported through a pathway which is predominantly led by them, towards independent and resilient living within their local community.

**Main duties**:

- In conjunction with the East Suffolk housing needs / interventions team(s) and other stakeholders, work with referred individuals within an intense support and resettlement programme and support and lead other team members with their caseload management including regular support & supervision, appraisals and professional development opportunities.
- To link in with other professionals as a named caseworker ensuring cases are progressed and appropriately discussed.
- Support service users to plan and develop individual daily/weekly resettlement support plans focusing on the ability to be resilient and live independently within their community. This includes steps towards being economically active via accessing/improving skills, education and/or employment training, including volunteering.
- To develop individual support plans to take into consideration any Care, Probation or other Statutory Orders the service user may have and to ensure that strong partnerships are developed/maintained with those key agencies.
- Support all service users to engage with statutory and health services appropriate to their needs to avoid crisis and unplanned visits/admissions to hospital
- Carry out Needs Assessments including accommodation assessments as nominated by East Suffolk Council with identified rough sleepers to secure access to services which are suitable for their immediate needs, and make appropriate referrals in partnership with them to establish a sustainable life away from the streets as quickly as possible
- To build relationships with people who are, or have recently been rough sleeping, in order to maintain a client led journey towards becoming socially responsible and help develop life and social skills with the aim of reducing anti-social behaviour and avoid both criminal and/or civil action being taken against them.
- To give clients advice, information and support to provide an enabling service so that clients can access appropriate services, from Bridgeview Assessment Centre or through focused outreach.
- Establish and maintain positive, productive working relationships with all relevant statutory agency departments who can provide support for service users who are not accommodated.
- To keep relevant and detailed case notes and inform stakeholders as appropriate.
- Participate in all ‘liaison/partner’ meetings as requested in relation to the project and as part of a wider partnership approach with statutory and voluntary sector agencies. This can include multi agency reviews and operational groups.
- Manage and maintain health & safety standards within Bridgeview Assessment Centre and Bostock House including management of maintenance plans, business continuity and emergency procedures.
- Undertake daytime and evening duties including some weekends and bank holidays in exceptional circumstances by negotiation. This provision will only be if necessary and no other officers are available to provide the relevant support under special circumstances.

**Person Specification (Essential/Desirable)**

**Experience**
- Applicants must have previous experience of supervising within a supported accommodation or similar env