Client Service Administrator

8 months ago


Marlborough, United Kingdom David Owen Chartered Accountants Full time

David Owen Chartered Accountants is a leading independent firm of Chartered Accountants. We are a close-knit team who want the best for our clients and each other.

In the role of Client Service Administrator, you will be responsible for the highest level of client administration and customer service.

Key responsibilities include:

- Preparing and sending client communication to the highest standard
- Providing general admin support
- Answering telephone calls promptly and in a professional manner
- Taking messages accurately, thoroughly and ensuring they are passed on
- Greeting clients
- Ensuring our offices are welcoming and well-kept at all times

Experience and education:

- Previous experience in a similar role essential
- Experience of working in a professional environment preferred
- Microsoft Word and Excel essential
- High attention to detail
- Good organisational skills
- Minimum GCSE Maths and English Grade B (or equivalent)

We would love to meet you if you can demonstrate:
Working together:

- Working collaboratively in a team

Working with clients:

- Providing great customer service
- A professional, respectful and friendly manner

Driving results:

- Taking ownership and responsibility for making things happen on time and with a high level of attention to detail
- Finding solutions to challenges
- Managing and prioritising own workload

Being our best:

- Commitment to developing yourself and embracing feedback and opportunities to learn
- Willingness to go the extra mile

Work Remotely
- No

**Job Types**: Part-time, Permanent

Work Location: In person



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