Programme Co-ordinator

4 weeks ago

Plymouth, United Kingdom Devon Training Hub Full time

Do you have experience working as a Programme Administrator or within an education/training environment? We are looking for a full time Programme Administrator to join Devon Training Hub providing administrative support, ensuring the Programmes runs smoothly and efficiently. This role is a key part of the Training Hub which supports and develops Primary Care staff to support their retention and development within the NHS.

You will join a friendly and vibrant team who operate in an exciting industry, developing primary care staff to meet the challenges of providing healthcare in the 21st century.

**Base and Service**: Devon Training Hub - Main base is at Unit 1, 5 Research Way, Plymouth Science Park, Derriford, Plymouth, Devon PL6 8BT. There may be a need to travel to various locations to ensure the smooth running of the delivery of the programme.

**Reports to (Line Manager)**:Programme Manager

**Accountable to (Professionally/managerially)**: Project Lead/Manager

**Dimensions and Context of Role**

The post holder will be part of a comprehensive administrative support service to Devon Training Hub which covers the whole of Devon.

The post holder will contribute to working in a team and participate in the cover arrangements during sickness or holidays of other administrative staff.

**Key Tasks and Responsibilities of the Post**

The postholder will provide administrative support to the Training Hub Project Team ensuring that programmes are developed and delivered to schedule and will liaise with the Programme Team and participants.

The role will:

- Provide administration support for the programme team including arranging meetings, including Microsoft Teams meetings, take minutes of meetings and prepare agendas in advance to distribute.
- Support development of webinars, training and education materials for the DTH Programme team.
- Co-ordinate the data collection from the Project Team and formulate ready for presentation for reporting.
- Act as a central point of contact for people trying to contact the DTH Programme Team.
- Produce invoices and arrange payments to support the delivery of the DTH Programme.
- May work without direct supervision but with access to the Project Lead and the wider Training Hub Team.
- Production of newsletter and maintaining website content providing accessible up to date information for primary care staff.
- Produce invoices, arrange payments and monitor finances to support the training hub.

**Training and Development**
- Assist with the induction of new staff, both administrative and clinical with regard to Departmental Policies, procedures and IT Systems.
- The post-holder will be required to attend training courses, including mandatory courses, which may be identified as part of his/her PDP.
- To contribute positively to team meetings, bringing relevant issues to the meeting, assisting with the development of the service and assisting with projects identified by the teams.
- To attend regular 1-1 meetings with Programme Director/Project Lead.
- **This job description is neither definitive nor exhaustive. It may be reviewed in the light of changing circumstances following consultation with the post holder.**_

**Behaviours and Values**
- Willingness to work under direction but also able to self-manage.
- Flexible to the needs of the service, enthusiastic, energetic and determined.
- Accurate and methodical in all aspects of work.
- Completer Finisher tendencies.

**Skills and Abilities**
- Good communication skills.
- Polite and professional telephone manner.
- Ability to prioritise workload and achieve targets within given deadlines.
- Ability to work flexibly as part of a team.
- Proven organisational skills
- Successful record of working to deadlines

**Experience and Knowledge**

Experience of working with:

- Microsoft Office, including Excel
- Microsoft Teams, Zoom
- Webinar Platforms
- Websites / Wagtail
- Mailchimp
- Survey Monkey
- Xero
- Power BI

**Qualifications and Training**
- Good general education
- NVQ Level 2/3 Business Administration (or equivalent) is essential.
- Degree level education is desirable.

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Plymouth, PL6 8BT: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 04/08/2023
Expected start date: 04/09/2023

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