Implementation Consultant, Patient Cloud

5 months ago

Hammersmith, United Kingdom Medidata Solutions Full time

**Requisition ID**:
533732

**Medidata: Powering Smarter Treatments and Healthier People**

**Your Mission**:

- Advise external customers and internal staff on best practices for implementing Medidata's software
- Work with Project Managers in translation of customer needs in terms of system functionality to ensure a match between needs and actual system capabilities/limitations
- Work directly with the client to prepare, adapt, or agree on all specifications provided by the client
- Ensure that Clinical Services functions are aligned and meet Project Management timelines and deliverables
- Assist in the scheduling of professional services resources and ensure timely completion of deliverables
- Define and enforce data collection and handling standards on all deliverables to ensure consistency and facilitate downstream processing (e.g., QC testing)
- Coordinate and support developers during study development
- Author specifications based upon client requirements, including functional test cases, for use in configuring and developing solutions in Medidata's suite of products as well as in custom integrations with other products
- Configure Medidata software products to meet customer requirements
- Support Training Group in preparation of course materials and delivery of courses both internally and externally (e.g., clinical sites and investigator meetings) as needed
- Support custom integrations to ensure final product meets customer requirements
- Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
- Work with third party vendors such as central labs to ensure that all back-end clinical data changes follow best clinical data management practices
- Work with Quality Control department when needed on clinical software projects
- Provide written and verbal status reports to management on client projects and internal projects.
- Participate in internal initiatives, e.g., process improvement, product improvement, and identifying best practices
- Comply with and enforce Medidata SOPs, procedures, and policies
- Own a customer facing project

**Your Competencies**:

- Knowledge of Clinical Trial processes, specifically as they related to data collection, management, and preparation for statistical analysis
- Strong understanding of data management plans/customer specifications for data entry screens, edit checks, custom reports and data integrations
- Ability to work with technical R&D staff and translate new software features into real world examples
- Knowledge of computer usage in a web-based environment
- Ability to think logically to solve complex problems
- Excellent verbal and written communication skills, organizational and time management skills
- Strong collaboration and team-building skills
- Self-motivating, able to assume responsibility and work autonomously in a professional manner
- Responsible for execution and delivery

**Your Education & Experience**:

- College degree required (analytic discipline a plus), or equivalent experience
- Relevant experience in clinical/biomedical and/ or software development environment
- Electronic Clinical Data Management (eCDM) software consulting experience desirable
- Good experience working with clinical trials in a data management-related role, or equivalent combination of education and experience
- Experience supporting project teams and meeting project timelines

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