Content Designer

6 months ago

London, United Kingdom UK Health Security Agency Full time

Job Title -Content Designer

Profession
- Content Designer

Directorate
- Data Analytics & Surveillance

Full Time equivalent
- 37.5 hours

No of Roles
- 1

Contract Type
- Permanent

Location
- Hybrid Working

The UK Health Security Agency (UKHSA) offers hybrid working - this means that whilst the role will be based in one of our offices, there will be opportunities for an element of working from home.

Working Pattern
- Full Time /Part Time / Flexible Working/ Hybrid Working

Grade & Salary -Grade SEO. National banding
- £38,724 - £44,393 Inner London -£42,716- £48,068 Outer London - £40,721- £46,231

New entrants to the Civil Service are expected to start on the minimum of the pay band.

We’re looking for a personable, flexible individual who is an expert in written communications and who can think strategically about the content design challenge at hand, considering both the user and the wider organisational perspective.

You will work in a multidisciplinary matrix environment with a range of internal and external stakeholders.

You will be someone who enjoys working with others to make things happen with the ability to work to tight deadlines. Ideally, you’ll have a broad range of skills, including working well with others across boundaries; having the ability to think both critically and creatively about new ideas and options; and the tenacity to see things through.

This is an exciting opportunity to join UKHSA as a Content Designer within our Data Product Development division. You will get the opportunity to lead on the development of our data products including dashboards like the award winningCoronavirus (COVID-19) in the UK dashboardand our newWeather-Health Alerting System.

Working in an agile environment with colleagues in our user-centred design and data teams you will work closely with key stakeholders to set priorities for the future development of these services, owning of the product roadmap and responsible for effective management of the product.
- Design content to meet user needs and make complex language and processes easy to understand
- Start from discovery and work closely with user researchers, service designers and interaction designers
- Support the team in using data and evidence to make informed decisions about content
- Write, edit and publish user-centred content for a range of audiences
- Work collaboratively with project team members and others to maintain good working relations both internally and externally (for example, the Government Digital Service and Government Statistical Service)
- Communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user needs
- Keep abreast of new industry approaches to content design for digital learning and continuously work to improve content strategies, create new content and iteratively improve existing content across digital channels to meet user needs and departmental objectives
- Keep up to date on and use the style guide and other standards to design high quality, accessible content
- Be an active member of the content design community, contributing to knowledge of best practices

Other
- The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the Directorate.
- The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Professional development
- Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events
- To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

**Essential Criteria**:
**The post holder will have**:

- Experience of designing content to meet user needs, making complex language and processes easy to understand
- Experience using data and evidence to make informed decisions about content
- Experience of writing, editing and publishing user-centred content for digital audiences that complies with relevant standards and style guides
- Experience of working in an Agile or similar multidisciplinary environment
- Ability to identify, analyse, manage and monitor relationships with and between stakeholders. Communicating with stakeholders clearly to clarify mutual needs and commitments
- User focussed with the ability to translate user st

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