Patient Administration Officer

4 days ago

Cambridge, United Kingdom GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Join Our Team as a Patient Administration Officer (PAO) in Cambridge, CB8 area

Are you a detail-oriented professional with a passion for providing exceptional patient care? We invite you to become an integral part of our team at our Cambridge-based centre. As a Patient Administration Officer (PAO), you will play a crucial role in ensuring the seamless processing of patient referrals and appointments, adhering to GenesisCare's policies and delivering outstanding customer service to patients and visitors.

Role Overview: As a PAO, you will collaborate closely with consultants and secretaries to provide essential support in the patient referral pathway. Serving as the primary point of contact for all patients, you will champion professionalism and efficiency. Your responsibilities will encompass confirming referral receipt and registration for patients referred for various services, including Radiotherapy, Outpatient clinics, Chemotherapy & Diagnostics services.

**Responsibilities**:

- Collaborate with consultants and secretaries to facilitate the patient referral process.
- Serve as the primary point of contact for patients, delivering a high standard of professional and efficient service.
- Confirm receipt of referrals and handle registrations for Radiotherapy, Outpatient clinics, Chemotherapy & Diagnostics services.

Experience and Skills:

- Exhibit strong verbal and written communication skills.
- Demonstrate previous experience in efficiently managing a busy reception area.
- Showcase a background in customer-focused environments.
- Display adept relationship-building skills.
- Highlight a diverse range of administrative experience.
- Provide evidence of an empathetic and holistic approach to patient care.
- Illustrate experience in effectively resolving complaints.

Qualifications and Knowledge:

- Experience with the MOSAIQ IT package is advantageous.
- Proficiency in Microsoft Office packages, including but not limited to Word, Excel, and Outlook.
- Previous experience within the healthcare sector is preferred.

What’s in it for you:
Do your life’s best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers

At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you
- Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
- Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
- We’ll look after you and your family with free radiotherapy treatment.
- Plan for your future with a competitive Company Contributory Pension Scheme
- Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
- Save on your parking costs with free car parking at most of our centres.
- Treat yourself with access to a wide range of retail discounts.
- Join a global employer and open opportunities to work in other countries.

Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare

LI-OT1

GenesisCare is an Equal Opportunity Employer.

  • Patient Administration Officer

    1 day ago

    Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Are you ready to embark on an exciting journey as a Patient Administration Officer (PAO) at our cutting-edge centre located in Cambridge? Join our dedicated team at GenesisCare and be a...

  • Patient Services Administrator

    4 weeks ago

    Cambridge, United Kingdom East Barnwell Health Centre Full time

    Job description **East Barnwell Health Centre** Patient Services Administrator's Required We are a friendly, busy Cambridge surgery serving a patient population of approximately 7,700 patients. We are looking for a Patient Services Administrator to join our brilliant, friendly administration team working Monday to Friday between 8am-6.30pm Vacancy...

  • Private Patients Administrator

    2 months ago

    Cambridge, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

    Royal Papworth Private Care is seeking a friendly and efficient individual to join the team as a Private Patients Administrator. You will work as part of an enthusiastic team in a busy office environment helping to deliver and maintain a professional administration/clerical service to patients, relatives, all Trust staff, and external stakeholders. Our...

  • Patient Administrator

    1 month ago

    Cambridge, United Kingdom Arbury Road Surgery Full time

    Greet patients and visitors in an efficient and courteous manner. Provide a caring and compassionate service to patients. Provide an effective and polite telephone enquiry service. Proactively communicate information between relevant patients, doctors and professionals. Undertake a variety of administrative duties to assist in the smooth running of the...

  • Patient Administrator

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Cambridgeshire GP Network Ltd Full time

    Job summary Role Summary: Tosupport the practice clinical team by signposting patients to the appropriatehealthcare professional or service, working as part of the practicesmultidisciplinary team. To be responsible forundertaking a wide range of administrative duties and the provision of general supportto the surgery team. Duties can include but are...

  • Patient Administrator

    2 weeks ago

    Cambridge, United Kingdom Cambridgeshire GP Network Ltd Full time

    Job summary Role Summary: Tosupport the practice clinical team by signposting patients to the appropriatehealthcare professional or service, working as part of the practicesmultidisciplinary team. To be responsible forundertaking a wide range of administrative duties and the provision of general supportto the surgery team. Duties can include but...

  • Private Patients Officer

    2 weeks ago

    Cambridge, United Kingdom Cambridge University Hospitals Full time

    **Main area** - Paying Patients Unit**Grade** - Band 4**Contract** - Permanent**Hours** - Full time - 37.5 hours per week**Job ref** - 180-F-245181**Employer** - Cambridge University Hospitals NHS Foundation Trust**Employer type** - NHS**Site** - Addenbrookes Hospital-Division Corporate**Town** - Cambridge**Salary** - £25,147 - £27,596 per annum**Salary...

  • Patient Administrator

    1 month ago

    Cambridge, United Kingdom Arbury Road Surgery Full time

    Job summary Greet patients and visitors in an efficient and courteous manner. Provide a caring and compassionate service to patients. Provide an effective and polite telephone enquiry service. Proactively communicate information between relevant patients, doctors and professionals. Undertake a variety of administrative duties to assist in the...

  • Patient Administrator

    3 weeks ago

    Cambridge, United Kingdom Arbury Road Surgery Full time

    Job summary Greet patients and visitors in an efficient and courteous manner. Provide a caring and compassionate service to patients. Provide an effective and polite telephone enquiry service. Proactively communicate information between relevant patients, doctors and professionals. Undertake a variety of administrative duties to assist in the...

  • Patient Services Administrator

    6 days ago

    Cambridge, United Kingdom East Barnwell Health Centre Full time

    Job description **East Barnwell Health Centre** Patient Services Administrator's Required We are a well established Cambridge City practice of 7,800 patients. We take pride in delivering high quality care to our patient population whilst maintaining sustainable working conditions for the whole team We are now looking for a motivated and reliable Patient...

  • Patient Administrator

    2 weeks ago

    Cambridge, United Kingdom Cambridgeshire GP Network Ltd Full time

    Patient Administrator - Job Description See attachment - we have attached this as a supporting file to the application

  • Senior Database Administrator

    2 weeks ago

    Cambridge, United Kingdom Optimum Patient Care Full time

    The Senior Database Administrator (DBA) will work with Operations, Analytics and Technical teams to develop an understanding of data and information needs, identify solutions and improve the quality of service while providing support through the logical and physical design of databases and database infrastructure. The Senior DBA will be responsible for...

  • Preparing for Patients Administrator

    2 months ago

    Cambridge, United Kingdom University of Cambridge Full time

    The PfP Administrator will work closely with the PfP Coordinator to ensure the smooth and efficient delivery of the PfP Programme, while maintaining the quality of the support provided to students, the PfP Module Organisers and Course Lead. The role holder will also assist with the recruitment of pregnant volunteers for the Preparing for Patients D...

  • Preparing for Patients Administrator

    4 weeks ago

    Cambridge, United Kingdom University of Cambridge Full time

    The PfP Administrator will work closely with the PfP Coordinator to ensure the smooth and efficient delivery of the PfP Programme, while maintaining the quality of the support provided to students, the PfP Module Organisers and Course Lead. The role holder will also assist with the recruitment of pregnant volunteers for the Preparing for Patients D...

  • Private Patients Administrator

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

    Job summary Royal Papworth Private Care is seeking a friendly and efficient individual to join the team as a Private Patients Administrator. You will work as part of an enthusiastic team in a busy office environment helping to deliver and maintain a professional administration/clerical service to patients, relatives, all Trust staff, and external...

  • Private Patients Administrator

    2 weeks ago

    Cambridge, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

    Job summary Royal Papworth Private Care is seeking a friendly and efficient individual to join the team as a Private Patients Administrator, fixed term 6 months. You will work as part of an enthusiastic team in a busy office environment helping to deliver and maintain a professional administration/clerical service to patients, relatives, all Trust...

  • Private Patients Administrator

    4 weeks ago

    Cambridge, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

    Job summary Royal Papworth Private Care is seeking a friendly and efficient individual to join the team as a Private Patients Administrator. You will work as part of an enthusiastic team in a busy office environment helping to deliver and maintain a professional administration/clerical service to patients, relatives, all Trust staff, and external...

  • Private Patients Administrator

    4 weeks ago

    Cambridge, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

    Job summary Royal Papworth Private Care is seeking a friendly and efficient individual to join the team as a Private Patients Administrator. You will work as part of an enthusiastic team in a busy office environment helping to deliver and maintain a professional administration/clerical service to patients, relatives, all Trust staff, and external...

  • Patient Services Administrator

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom East Barnwell Health Centre Full time

    Job descriptionEast Barnwell Health CentrePatient Services Administrator's RequiredWe are a well established Cambridge City practice of 7,800 patients. We take pride in delivering high quality care to our patient population whilst maintaining sustainable working conditions for the whole teamWe are now looking for a motivated and reliable Patient Services...

  • Patient Services Administrator

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom East Barnwell Health Centre Full time

    Job descriptionEast Barnwell Health CentrePatient Services Administrator's RequiredDo you want to make a difference?We are a friendly, supportive, busy Cambridge surgery serving a patient population of approximately 7,700 patients.We are looking for a Patient Services Administrator to join our brilliant, friendly administration team working Monday to Friday...