Global Rfp Support Placement

4 weeks ago

Glasgow, United Kingdom Hilton Full time

Start Date: July 2024

Duration: 12 Months

Location: Glasgow Corporate Office

We are looking for an enthusiastic undergraduate student to join our Hilton Worldwide Sales (HWS) support team. In this role you will support the team as they focus on evolving into the most sought-after partners in hospitality by freeing up seller's time, driving efficiency and governance to maximize performance and achieve results. This placement is ideally suited to a student currently undertaking an undergraduate degree, with a passion for finding efficiencies and an interest in Sales.

From day one, our placement students are fully integrated into Team Hilton and are involved in different aspects of the business. Our placements offer vast exposure and opportunities, such as the opportunity to network with senior executives, involvement in regional conferences and for some, international travel.

Based in our Glasgow Corporate Office, you will benefit from our social area, including a table tennis and pool table. We offer free Nespresso coffee, a great range of teas and seasonal fruit, all of which can be enjoyed in one of our many comfy breakout areas. Our office is super conveniently located; we can be found right in the city centre at 191 West George Street. We're a five-minute walk from Central & Queen Street Train Stations, and Buchanan Street Subway and only metres from several bus stops.

Within the EMEA Corporate offices, you will be part of a cohort of 40+ Interns, working across various corporate teams and involved in our leading Intern programme. This includes regular connect meetings, short assignments and feedback sessions designed to support your development.

**The Opportunity**

The HWS Support Team works alongside Hilton Worldwide Sales to ensure that the business needs of sales, hotels and customers are being met. HWS Support strives to be the best-in-class sales support organization in hospitality by enabling the sales process, driving efficiency & automation and governance to maximize customer performance and results globally.

We are looking for an enthusiastic, curious, and innovative team member with a dream to think beyond the day-to-day and envision what could be.

As an intern you will be an integral part of the Request for Proposal (RFP) team within HWS Support, coordinating the administrative, auditing, reporting, lead management, and RFP management efforts and processes of Hilton Sales' teams. You will be working alongside the Automation team who are a key component of HWS Support. They work to identify and create automation solutions for process efficiencies and workarounds to system limitations, with an aim to increase speed to market and reduce the level of manual workload.

Some of the more specific responsibilities you may undertake are detailed as follows:

- Help deliver enhanced/ new processes and technical solutions to meet the needs of the business as part of the yearly HWS Global Strategy review.
- Partner with HWS for the launch of globally managed transient RFPs, including renegotiations, client decisions and audits.
- Review account requirements/strategies and identify any potential issues and risks and present alternatives for alleviating or resolving them.
- Work as the dedicated follow-up for accounts and account owners, as well as support for both customers and hotels.
- Support the creation of training programs and the management of materials for HWS and Hotel Partners
- Represent HWS and RFP Support where required to grow Internal and External Customer relationships.
- Strong problem prevention, solving and resolution skills from both analytical and conceptual opportunities.
- Have project coordination and analytical skills.
- You will immerse and familiarize yourself with processes across all segments and brands with HWS Support, in addition to RFP Transient also Project, Leisure, Perm, Government and Consortia
- Effectively manage projects by developing project plans, ensuring timely project execution of key results, working with cross-functional project team, and driving partner alignment

**Why choose us?**

Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to:

- Learning and Development: Placement students have access to online learning and in-person workshops to enhance their skills and contribute meaningfully to ongoing projects.
- Networking: Our programme offers our interns the chance to connect with professionals in their chosen industry, paving the way for valuable relationships.
- Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve.
- Cross-Exposure: Opportunity to gain insight into another function.
- Hilton Perks: Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your fami

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