Receptionist (12 Month Ftc)

**Receptionist**

A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms.

The role will require you to deliver an excellent service by being the first point of contact in our Head Office and managing our phone switch board. This role is full-time Monday-Friday with varying shift patterns.

**Key Responsibilities as our Receptionist will include**:

- Working with 3 other Receptionists on a shift rotation pattern opening and closing reception (7.45am - 3.45pm, 9am - 5pm, 10am - 6pm)
- Meeting and Greeting clients offering refreshments while waiting to be collected.
- Assist in maintaining a clean, tidy and well stocked Reception area including all meeting rooms
- Answering a busy switchboard on behalf of AFH Wealth Management and other Acquisition companies directing calls as appropriate. Taking messages and forwarding to relevant person(s)
- Issuing, cancelling, monitoring of building security passes to internal and external visitors. Creating reports requested by Management
- Receiving hand delivered post and parcels and directing accordingly
- Maintaining the electronic meeting room booking system
- Organising internal and external meetings including, refreshments, IT requests, room layout changes
- Tidying Boardrooms, maintaining and keeping stock of kitchen areas, assisting with stationery stock checking
- Reporting faults, cleaning, and maintenance issues to Reception & Facilities Supervisor and/or the relevant company
- Overseeing the visitor car parking allocation

**What we are looking for in our ideal Receptionist**:

- Exceptional customer service.
- Effective organisational skills.
- Able to work to deadlines.
- Experience using Microsoft Word and Excel.
- Excellent interpersonal and communication skills.
- Must have a keen eye for detail
- In a position to be flexible with shifts

**Benefits of working for AFH Wealth Management**:

- Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
- Contributory pension scheme, and death-in-service benefit at 4 x your annual salary
- Competitive salary and annual discretionary bonus, following one year’s service
- Health benefit scheme - including digital gym subscriptions, dental and optional treatments and alternative therapies
- Flexible working options and competitive holiday allowance, with annual buy and sell scheme options
- Loyalty bonus and additional holiday days, based on length of service
- Employee referral bonus scheme
- Social events

With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.