Customer Relationship Executive

3 weeks ago


London, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Communicate effectively with customers via various face to face channels
- Provide information about products and services, resolve inquiries, and address concerns
- Perform data entry tasks accurately and efficiently
- Analyze customer interactions to identify opportunities for improvement
- Utilize phone etiquette to ensure positive customer experiences
- Upsell products or services to increase revenue
- Assist in maintaining customer satisfaction and retention

**Qualifications**:

- Strong communication skills, both verbal and written
- Ability to analyze information and make informed decisions
- Excellent phone etiquette and customer service skills
- Proficient in data entry and computer systems
- Prior experience in customer service or related field is preferred

**Job Types**: Full-time, Permanent

Pay: From £25,870.90 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/05/2024



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