Account Manager
2 months ago
**Job Role: Account Manager / Estimator**
**Location: Twickenham**
**Salary: £25K-£30K depending on experience + benefits including laptop, phone, pension etc.**
Due to outstanding growth over the past 12 months an opportunity has arisen for a high-performing Sales Office Manager (SOM) to become an integral part of their team and help them meet their ongoing ambitious revenue growth and profit objectives in thisrecently acquired centre in a prime geographic location.
The Account Manager will play a key role in the organisation being responsible for the internal day-to-day management of sales and quotations etc. in centre allowing the Office Manager and Business Development Manager (BDM) to focus on larger project opportunitiesin the territory and thereby creating a team capable on delivering on exciting opportunities locally.
**Responsibilities**:
- Achieve sales and revenue targets set by the business in areas of designated responsibility.
- Manage and grow existing accounts and new opportunities via outstanding customer service and cross/upselling skills via:
- Understanding and interpreting customer enquiries, provide signage guidance and expertise
- Preparation of quotations/bids at appropriate margins for the business.
- Responding to all enquiries quickly and professionally
- Follow up all quotations in agreed timescales
- Improve quotation conversion rates, both by number and revenue
- Manage all activity on the business CRM system
**Requirements**:
- Proven industry experience within Large Format Graphics and Signage
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels.
- Thorough understanding of the sales process
- Demonstrable experience in cross and upselling of opportunities
- Experience in using “Clarity” (or similar software) to accurately quote solutions and maintain business target margins.
- Excellent verbal and written communication skills
- Excellent listening, negotiation and presentation skills
- Strong business sense and commercial acumen.
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