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National Account Manager

4 months ago

Feltham, United Kingdom Lindt & Sprüngli Full time

A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few ‘bean-to-bar’ chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

We have an exciting opportunity where you could be a part of our incredible team.

In this role you will be responsible for delivering sales, profit, and market share objectives for the account in line with company aspirations through the agreement and activation of joint plans with key trading team. 

The role requires developing plans that enable longer-term growth.

Key Responsibilities include:

Develop Key Accounts

Develop credible and strong relationships across customer base and with key internal influencers to agree and execute Joint Business Plans in line with agreed sales plans Develop deep understanding of the retailer and networks within the account to develop Lindt’s business Drive effective Lindt customer relationships through high professionalism in account management at the appropriate levels Understand how to leverage Tesco Group to maximise sales and requirements, proactively and constructively Short to midterm focus on account profitability and sustainability. Planning and implementing of customer trade shows

Deliver Sales Controllables

Deliver in year plan & budget linked to the Company strategy Build and deliver robust Joint Business & Account Plan Implement AYR, seasonal plans, and NPD – through correct distribution, merchandising, supported by external data. Deliver growth and strategic plans by portfolio to deliver NTS requirements, RSV, Profit and market share objectives Optimize commercial spend investments and sustainable growth of Lindt NNP Develop interdependent & collaborative relationships with Lindt cross functional teams Deliver outstanding visibility both on shelf and off shelf

What experience you’ll bring

Proven and substantial sales experience within a major FMCG organisation A record of consistent success in the management and execution of Joint Business Plan’s Show capability to implement AYR and seasonal plans, both commercially and logistically Demonstrate strong leadership qualities – able to enlist, energise and develop others Have strong communication and networking skills Be performance driven, tenacious and goal orientated Be able to work cross functionally both internally and externally Excellence analytical skills with an ability to manage multiple P&L’s, budgets and investments Good negotiation and presentation skills IT literate – skills in MS Word, Excel, PowerPoint, Outlook

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more

Where you’ll be based
This role is based in Feltham, London (Hybrid Working: in the office 60% and WFH 40%)

Requirements