Customer Service Assistant

4 months ago

Greater London, United Kingdom Pertemps Network Group Full time

**Job Description**:
I am recruiting for a Customer Service Assistant for an employer that has a great staff retention rate.
They are looking for a confident communicator both on the on the telephone and via written communication. You will be required to work well under pressure and ensure your responsibilities are completed within the timelines set for you.

**Key responsibilities of the role are**:
- Maintaining the database for all clients and ensure that the information is up to date.- You will complete job bookings, deal with any customer queries and action any other administration duties assigned to you.- You will prepare invoices for all of your customers on a weekly basis.- This position will see you contacting lapsed clients with the aim of becoming active customers again.- Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams.- This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones.**You will**:

- Be self-motivated with an analytical mind and a keen eye for detail.- Ambitious dynamic go getter with a real
- _ can-do attitude_
- Confident communicator, both verbal and written- Good team player as you will be required to work with a range of personnel internally and externally.- Work well under pressure and to set timelines in a professional manner.- Experience of working in a fast-paced environment

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