Bank - Support Secretary (Orthopaedic Elective Care

3 weeks ago


Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads and ad hoc office duties. Ensure cross cover working where possible.

Type dictation from audio transcription of clinical correspondence and documentation.

Quality check documentation completed in clinical administration support.

Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.

Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed.

Check that follow up appointments are arranged in conjunction with patient pathway.

Mentor, train and supervise relevant junior staff as required.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.

Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.

Take minutes of meetings, circulating to relevant groups.

Obtain information as requested by line manager.

Attend appropriate training, meetings and education sessions when required

Work with managers to review working practices, ways of working and find solutions to problems

Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.



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