Parts Sales Support Coordinator

3 weeks ago


Dungannon, United Kingdom Brook Street Full time

Brook Street Recruitment is working with our client in Dungannon to recruit a new full time and permanent Parts Sales Support Coordinator

Reporting to the General Manager the role will take responsibility for the co-ordination of sales support to our Dungannon field-based sales representative, thus ensuring the continued success and growth of the business.

**Key Duties and Responsibilities**:

- Processing sales representative enquiries for parts prices and availability and providing them with the required information in a timely fashion
- Proactive outbound daily sales calls to existing and new customers to fully utilise a structured delivery service
- Ensuring that delivery schedules are adhered to e.g., vans are properly loaded, leave on time and keep to designated route
- Relationship building with new customers
- Face to face parts sales when required
- Maintaining an efficient parts stock control system
- Parts picking from warehouse when required
- Administrative duties associated with parts ordering
- Following up on issues with the sales representative
- Producing reports on a regular basis as requested
- Liaising with all areas across the business
- Ad hoc duties as required and commensurate with the position

**Criteria**
- Demonstrable previous relevant sales support experience
- Previous knowledge and experience of working within the heavy vehicle industry or motor factors
- A knowledge of heavy vehicle parts is essential
- Must be able to demonstrate strong commercial awareness and good analytic skills
- Be a confident and competent decision maker
- Previous experience and use of CRM systems would be desirable
- Ability to negotiate strongly and effectively, in a professional manner
- Be an excellent communicator who listens actively, thinks strategically and has the ability to gain credibility at all levels
- Possess demonstrable knowledge of Microsoft Office packages including Outlook, Word and Excel
- Possess a full, valid driving licence

Hours of Work:
This is a full-time position with a core working week of 40 hours, 08:30 - 17:00, Monday to Friday. An element of flexibility will be expected outside of these hours as and when needed to support the field-based sales representative.

Brook Street (UK) Limited are an equal opportunities employer


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