Retail Customer Service Representative

4 months ago

Accrington, United Kingdom William Hill Full time

**Location**

Lancashire Accrington BLACKBURN ROAD BB5 1JJ

**Contract type**

Part-time

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

15-30
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Retail Customer Service Representative

    2 weeks ago

    Accrington, Lancashire, United Kingdom Three Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesProvide personalized service to customers,...

  • Retail Customer Service Representative

    2 weeks ago

    Accrington, Lancashire, United Kingdom Three Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesProvide personalized service to customers,...

  • Retail Customer Service Representative

    6 days ago

    Accrington, Lancashire, United Kingdom Three Full time

    About the RoleWe are seeking a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key ResponsibilitiesProvide outstanding customer service and support to our...

  • Retail Customer Service Representative

    6 days ago

    Accrington, Lancashire, United Kingdom Three Full time

    About the RoleWe are seeking a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key ResponsibilitiesProvide outstanding customer service and support to our...

  • Retail Customer Service Representative

    1 day ago

    Accrington, Lancashire, United Kingdom Three Full time

    About ThreeAt Three, we're committed to delivering better connectivity every day for every customer. We're a diverse and inclusive team, and we're looking for people who share our values and are passionate about providing exceptional customer experiences.Job SummaryWe're seeking a Retail Customer Advisor to join our team. As a key member of our store team,...

  • Retail Customer Service Representative

    1 day ago

    Accrington, Lancashire, United Kingdom Three Full time

    About ThreeAt Three, we're committed to delivering better connectivity every day for every customer. We're a diverse and inclusive team, and we're looking for people who share our values and are passionate about providing exceptional customer experiences.Job SummaryWe're seeking a Retail Customer Advisor to join our team. As a key member of our store team,...

  • Retail Customer Service Representative

    23 hours ago

    Accrington, Lancashire, United Kingdom Three Full time

    About Three UKAt Three UK, we're committed to delivering better connectivity every day for every customer. Our vision is to provide an outstanding experience for our customers, and we need the right team to make it happen.Job SummaryWe're looking for a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of...

  • Retail Customer Service Representative

    19 hours ago

    Accrington, Lancashire, United Kingdom Three Full time

    About Three UKAt Three UK, we're committed to delivering better connectivity every day for every customer. Our vision is to provide an outstanding experience for our customers, and we need the right team to make it happen.Job SummaryWe're looking for a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of...

  • Retail Customer Service Representative

    1 week ago

    Accrington, Lancashire, United Kingdom Three Full time

    About the RoleWe're looking for a talented individual to join our team as a Retail Customer Advisor. As a key member of our store team, you'll play a vital role in delivering an exceptional customer experience and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring every customer leaves our store feeling valued and...

  • Retail Customer Service Representative

    1 week ago

    Accrington, Lancashire, United Kingdom Three Full time

    About the RoleWe're looking for a talented individual to join our team as a Retail Customer Advisor. As a key member of our store team, you'll play a vital role in delivering an exceptional customer experience and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring every customer leaves our store feeling valued and...

  • Customer Service Representative

    1 day ago

    Accrington, Lancashire, United Kingdom EE Full time

    Customer Service Home Connections RoleAre you someone who enjoys solving problems and working with technology? If so, you may have transferable skills that can be applied to a Customer Service Home Connections role with EE.We are seeking a skilled individual to join our Home Connections Team in Accrington. As a Customer Service Home Connections...

  • Customer Service Representative

    2 days ago

    Accrington, Lancashire, United Kingdom EE Full time

    Customer Service Home Connections RoleAre you someone who enjoys solving problems and working with technology? If so, you may have transferable skills that can be applied to a Customer Service Home Connections role with EE.We are seeking a skilled individual to join our Home Connections Team in Accrington. As a Customer Service Home Connections...

  • Customer Service Representative

    2 weeks ago

    Accrington, Lancashire, United Kingdom Three Full time

    {"Job Title": "Retail Customer Advisor", "Job Description": "About the RoleWe are seeking a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Accrington, Lancashire, United Kingdom Three Full time

    {"Job Title": "Retail Customer Advisor", "Job Description": "About the RoleWe are seeking a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key...

  • Customer Service Representative

    4 weeks ago

    Accrington, Lancashire, United Kingdom BT Group Full time

    About the RoleWe are seeking a skilled and confident individual to join our Household Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesProvide personalized support to customers over the phone,...

  • Customer Service Representative

    3 weeks ago

    Accrington, Lancashire, United Kingdom BT Group Full time

    About the RoleWe are seeking a skilled and confident individual to join our Household Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesProvide personalized support to customers over the phone,...

  • Customer Service Representative

    3 weeks ago

    Accrington, Lancashire, United Kingdom BT Group Full time

    About the RoleWe are seeking a skilled and confident individual to join our Household Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesProvide personalized support to customers over the phone,...

  • Customer Service Representative

    17 hours ago

    Accrington, Lancashire, United Kingdom EE Full time

    Customer Service Home Connections RoleAre you someone who enjoys solving problems and working with technology? If so, you may have transferable skills that can be applied to a Customer Service Home Connections role with EE.We're looking for someone who is passionate about delivering excellent customer service and has a keen eye for detail. As a Customer...

  • Customer Service Representative

    13 hours ago

    Accrington, Lancashire, United Kingdom EE Full time

    Customer Service Home Connections RoleAre you someone who enjoys solving problems and working with technology? If so, you may have transferable skills that can be applied to a Customer Service Home Connections role with EE.We're looking for someone who is passionate about delivering excellent customer service and has a keen eye for detail. As a Customer...

  • Customer Service Representative

    3 hours ago

    Accrington, Lancashire, United Kingdom EE Careers Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our Home Connections Team in Accrington. As a Customer Service Advisor, you will be responsible for guiding customers through the process of getting their products and services connected, helping with any initial queries around in-home setup or their first bill.Key...