Customer Service
5 months ago
Overview:
**Responsibilities**:
Fast paced fabric, haberdashery and craft company, Oh Sew Crafty Ltd, requires an additional E-Commerce administrator to join our team. This is a full time office based, permanent position with a minimum of 37.5 hours per week, however flexibility is required for additional hours and weekend work. You will also learn other areas of the business to create a stronger working team.
Hours are 8am to 4pm Monday to Friday
Job Purpose:
Customer service for online orders
**Duties**:
Answer customer queries across all online platforms
Keep customers informed of order status
Create and update stock listings across online platforms
Maintain a high level of customer service
Skills/Qualifications:
Attention to detail is key
General maths and English skills
High level of verbal communication and people skills
Ability to use computers and software
Pay: From £11.44 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Kidderminster: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Location**:
- Kidderminster (preferred)
Work Location: In person
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