Customer Service

5 months ago


Kidderminster, United Kingdom Oh Sew Crafty Ltd Full time

Overview:
**Responsibilities**:
Fast paced fabric, haberdashery and craft company, Oh Sew Crafty Ltd, requires an additional E-Commerce administrator to join our team. This is a full time office based, permanent position with a minimum of 37.5 hours per week, however flexibility is required for additional hours and weekend work. You will also learn other areas of the business to create a stronger working team.

Hours are 8am to 4pm Monday to Friday

Job Purpose:
Customer service for online orders

**Duties**:
Answer customer queries across all online platforms

Keep customers informed of order status

Create and update stock listings across online platforms

Maintain a high level of customer service

Skills/Qualifications:
Attention to detail is key

General maths and English skills

High level of verbal communication and people skills

Ability to use computers and software

Pay: From £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Kidderminster: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Location**:

- Kidderminster (preferred)

Work Location: In person



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