Health Protection Administrative Officer

3 weeks ago


Manchester, United Kingdom UK Health Security Agency Full time

We are recruiting a Health Protection Administrative Officer (AO) to work in the UKHSA North West Greater Manchester business support team.

The AO is a key member of our operational team supporting the busy health protection response, and you will need to be a strong administrator, proficient with Microsoft Office packages, and be able to work accurately with pace to meet tight deadlines. You will also be required to keep up-to-date with current practice and learning, and adhere to legislation, policies and procedures.

This is a diverse and interesting role, and one which requires a flexible approach as workload priorities can change.

You will be joining our North West multi-disciplinary team made up of consultants, practitioners, surveillance scientists, emergency planning and business support colleagues.

We have a friendly and collaborative team where everyone’s role is valued and contributes to the UKHSA mission to keep the local population health secure.

Operate and update a range of databases and computerised case management / surveillance systems. Input confidential data and information accurately and completely, using the correct formats.

Deal with complex telephone enquiries and other communications re infectious diseases and incidents that may require a high degree of tact, diplomacy and confidentiality.

Organising and supporting internal and external meetings where you will be expected to take minutes, both via Microsoft Teams and face-to-face.

Provide comprehensive administrative support, including preparing and responding to routine correspondence, and diary management of one or more senior staff.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Post Location

Application Process Details

**Stage 1 - Application & Sift**:
This vacancy will use competency-based questions to assess the behaviours, experience, ability, technical skills/qualifications, strengths and commitment to equality and diversity detailed in the essential person specification.

Stage 2 - Interview

Interviews will be held in April 2023.

Other Information
- Option 3 - External
- Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)



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