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National IT Specialist

4 months ago


Atherstone, United Kingdom Aldi Full time

It's simple, really. You'll be an expert in your field, and our go-to person for all things IT in the technical or commercial arena.

Our National IT teams support Aldi by delivering our system and infrastructure needs. In this vital, hands-on role, you'll provide first and second-level support. Plus, you'll make recommendations to improve what we do - testing new and existing programs as needed. You're a specialist after all.

We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. As our customers grow and change with technical advances, our own people and business need to as well.

We are looking for an experienced Network Engineer to join our National IT Department on a 12 month fixed term contract. As a Network Engineer you will work as part of a team in order to run the assigned department efficiently and accurately, and achieve compliance with all internal and external guidelines and regulations.

There will be a need for a mix of hands-on support of network infrastructure as well as liaising with our external service providers and International colleagues.

**Your New Role**
- Take a lead role in the day-to-day operations of all network technology (LAN/WAN/WLAN) across 13 Regional Distribution Centre’s and over 1,100 Stores
- Create and execute rollout plans in conjunction with International IT, regions and external suppliers as needed
- Document existing business processes and workflows
- Identify and implement improvements to processes in consultation with the National IT Manager
- Ensures compliance with legal obligations and regulatory standards
- Provide technical support to National IT Technicians as required
- Provide second and third level support to Regions and stores including the escalation of any issues to external support partners when necessary
- Prepare communications to the business as required
- Test hardware and program updates to verify whether newly implemented requirements and existing functionality operate without errors
- Provide the National IT Manager with accurate forecasts of spend within the area of responsibility
- Co-ordinate and direct consultants, contractors, vendors and suppliers as required, including the raising of Purchase Orders for Goods and Services
- Make recommendations to the National IT Manager on new technologies
- Manage system maintenance which will occasionally fall outside of normal business hours
- Support and maintenance of systems, conducting daily checks to ensure seamless operation
- You will also be required to carry out any other duties requested of you by your direct line manager

**About You**
- Experience of vendor management, especially Service Delivery
- Previous experience coordinating external and internal resources that are carrying out design work
- Ability to coordinate external and internal resources conducting testing, as well as carrying out testing of all changes to the network (including software updates, hardware changes and configuration changes)
- Experience of planning network upgrades and new network deployments
- Installation, maintenance and configuration of routers, firewalls and switches experience
- Experience of zoning concepts (e.g. DMZ)
- Experience configuring and maintaining VPNs
- Project coordination experience
- Knowledge of, or experience with, network administration supporting core business environments
- Conceptual knowledge of Wide Area Network (WAN) technologies such as routing, MPLS and SD-WAN
- Conceptual knowledge of Network Firewall technologies, especially Fortinet Fortigate
- Working knowledge of Local Area Network (LAN) Technologies, especially Juniper and Cisco Meraki
- Working knowledge of Wireless LAN Technologies, especially Extreme Wi-Fi (formerly Zebra / Motorola) and Cisco Meraki
- Knowledge, or experience, of managing Wireless LANs (e.g. co-ordinating installations, high-level understanding of planning coverage, understanding of SSIDs and authentication methods)
- Creation and maintenance of supporting processes and documentation
- Proficient in Microsoft Office, especially Excel
- Excellent listening, interpersonal and communication skills
- Able to effectively prioritise and execute tasks while under pressure
- Keen to take ownership and responsibility while working effectively within a team
- Logical and efficient, with a keen attention to detail

**What You’ll get in Return**
- Salary starting from £34,825 rising to £50,390
- 5-day/40-hour week, working Monday
- Friday, with the opportunity for remote working 3 days per week
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
- 5 weeks’ annual leave plus Bank Holidays
- In office flexi-time
- Full training provided
- Pension scheme
- Private employee medical insurance after 4 years
- Company sick pay scheme
- Company maternity, patern