Booking Clerk

2 months ago


Bolton, United Kingdom Bolton NHS Foundation Trust Full time

Band 3 - Booking Clerk

Full time 37.5 hours per week. Fixed term for 18 months or secondment.

The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied.

The department is the central hub for outpatient and inpatient booking, and operates flexibly over 7 days a week. You will be responsible primarily for providing a comprehensive booking service, whilst additionally completing all associated tasks to ensure our patients receive an excellent first impression, whilst ensuring all necessary data is recorded to facilitate the patient’s attendance management under the 18 week and national cancer pathways.

Duties will include liaising with patients and internal departments over the telephone, registering patients and their referrals, booking and confirming appointments/admissions using LE2.2, Somerset, Choose and Book and ORMIS, dealing with enquiries, using waiting lists to manage patients, escalating capacity requirements, filing and other general clerical duties

Previous applicants need not apply.

To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust.

Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services

Helping to ensure that all teams work to agreed standards across the specialty, providing a first class service and appropriate management of referrals, waiting lists, appointing and data recording takes place to meet local and national targets, income generation and compliance with Trust standards and policy.

Will have a full understanding of booking processes, and ensure standards are implemented, adhered to, maintained and approved to ensure patients are appointed and their pathway is managed appropriately.

Liaising with patients / carers to agree all appointments / attendances, cancellations and re-booking. Manage non-attendance in line with the Trust’s Access Policy.

You should have the flexibility to meet the needs of the service, including evening and weekend working; covering for colleagues during absence and annual leave.

We know we can provide you with a great place to work, alongside a fantastic team who are all pulling together to give the people of Bolton the best care possible.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust.

Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services

Helping to ensure that all teams work to agreed standards across the specialty, providing a first class service and appropriate management of referrals, waiting lists, appointing and data recording takes place to meet local and national targets, income generation and compliance with Trust standards and policy.

Will have a full understanding of booking processes, and ensure standards are implemented, adhered to, maintained and approved to ensure patients are appointed and their pathway is managed appropriately.

Liaising with patients / carers to agree all appointments / attendances, cancellations and re-booking. Manage non-attendance in line with the Trust’s Access Policy.



  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 3 Radiology Booking Clerk **Hours**: 30 hours per week An exciting opportunity has arisen to work within the Radiology Department as a Booking Clerk at Bolton NHS Foundation Trust. We require a friendly, approachable person ideally with previous CRIS or booking experience if possible, to work as a member of a multi-disciplinary team within the...

  • Booking Clerk

    2 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 3 - Booking Clerk Fixed term or Secondment for 18 months The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates flexibly over 7 days a week....

  • Booking Clerk

    1 month ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 3 - Booking Clerk Full time 37.5 hours per week. Fixed term for 12 months The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates flexibly over...

  • Booking Clerk

    1 month ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 3 - Booking Clerk Full time 37.5 hours per week. Fixed term for 9 months or secondment. The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates...

  • Booking Clerk

    1 month ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 3 - Booking Clerk Full time 37.5 hours per week. Permanent post. The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates flexibly over 7 days a...

  • Booking Clerk

    1 week ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Band 3 - Booking Clerk Full time 37.5 hours per week. Permanent post. The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates flexibly over 7 days a...

  • Booking Clerk

    2 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Job summary Band 3 - Booking Clerk Full time hours per week. Permanent post. The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates...

  • Booking Clerk

    1 week ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Job summary Band 3 - Booking Clerk Full time hours per week. Permanent post. The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates...

  • Booking Clerk

    2 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    The Access Booking and Choice team at the Royal Bolton Hospital NHS Foundation Trust has a vacancy for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied. The department is the central hub for outpatient and inpatient booking, and operates flexibly over 7 days a week. You will be...

  • Booking Clerk

    1 month ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust. Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services Helping to ensure that all teams work to agreed standards across the specialty,...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust. Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services to all designated areas of the Hospital and other sites where services are...

  • Trust Payroll Clerk

    1 month ago


    Bolton, United Kingdom Forward As One Church of England Multi-Academy Trust Full time

    **Job title: Trust Payroll Clerk** **Directorate: Forward As One CE Multi Academy Trust** **Reporting to: Chief Operational Officer/ Chief Financial Officer** **Scale Point: NJC18 £29,269 - NJC20 £30,296 (Pro rata)** **Hours: 30 hours Term Time Only plus 2 weeks (Total 40 working weeks)** **Start date: ASAP** **Closing date: Friday 24th November 2023...

  • Ward Clerk

    1 month ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Ward A4 is a very busy 23 bedded Medical Ward that specialises in Diabetes and Endocrinology in the Acute Adult Care Division. We are looking for a dynamic, motivated and eager Ward Clerk to join our dedicated team of professionals. You will be required to work 37.5 hours per week over 5 days and have excellent customer service skills and be familiar with...

  • Ward Clerk

    2 months ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    Central delivery Suite (CDS) are looking for a dynamic, motivated and eager ward clerk to join our team of dedicated professionals. You will be one of the first people to greet our women and our families and demonstrate our strong Bolton values. At times may be expected to rotate to others areas within the maternity Antenatal clinic, Antenatal day unit,...

  • Junior Booking Clerk

    1 month ago


    Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    patient appointments across all sub specialties and processing emergency eye referrals from a range of service users. A professional manner is required. Good communication skills are essential, as well as the ability to follow instructions and a willingness to learn. The ability to work as part of a team and on your own initiative is a must, accurate data...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    The post holder will work as a member of the ED clerical team providing comprehensive support to health professionals within the Emergency Department. Following training, duties will include, reception, registration, Quad Clerk, data input, retrieval and archiving of clinical notes. The post holder will be expected to be involved in the implementation of new...

  • Head of French

    6 days ago


    Bolton, United Kingdom Bolton School Full time

    **Head of French** **Girls’ Division Senior School** **Required for September 2023** A talented and dynamic linguist to inspire in the girls a love of French and to lead an excellent team with an impressive record of success at A Level and beyond. This is an important role which would suit an ambitious, highly qualified individual, wishing to make a...

  • Head of German

    6 days ago


    Bolton, United Kingdom Bolton School Full time

    **Girls’ Division Senior School** **Required for September 2023** A talented and dynamic linguist to inspire in the girls a love of German and to lead an excellent team with an impressive record of success at A Level and beyond. This is an important role which would suit an ambitious, highly qualified individual, wishing to make a significant impact on...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    PREVIOUS APPLICANTS NEED NOT APPLY The Emergency Department based at the Royal Bolton Hospital is seeking to appoint enthusiastic, motivated, empathetic and caring individuals to join our busy Clerical Team. The role involves working on your own initiative as well as part of team, working alongside clinicians, fellow secretarial and clerical staff. We...


  • Bolton, United Kingdom Bolton NHS Foundation Trust Full time

    **Job Description Band 2 Job Title**: ED Clerical Officer full time and part time Hours of Work: Full/Part time Department/Ward: Emergency Department Division: Emergency Medicine, Acute Adult Care Division Base: Royal Bolton Hospital REPORTING ARRANGEMENTS Accountable to: Operational Business Manager Business Support Manager ED Clerical Manager/Supervisor...