Employee Success Lead

3 weeks ago

Sheffield, United Kingdom Littlefish Full time

Full Time
- Sheffield (Hybrid)
- Posted 12 hours ago

**Come and join the Littlefish team**

**Work location: Sheffield (Hybrid)**

**Salary: Up to £35,000**

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. That’s why we are investing in an Employee Success Lead to ensure that we’re giving every new employee within our Service Desk department the best start to their Littlefish career.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people
- we would love to hear from you.

**The role and what you’ll be getting up to on a day to day basis**:
As the Employee Success Lead, you will partner with Team leaders to support in the selection of our new hires within the service desk and be the main contact for all new starters from acceptance of offer throughout their first 6 months.

Reporting into the Head of Service Desk, your main duties will include supporting the successful selection, onboarding, training and ongoing development of the Service Desk team, in order to improve the efficiency of the onboarding process and the effectiveness of the Service Desk team to meet key business objectives.
- Previous experience with proven selection processes
- Best practice knowledge of creating & delivering an envious onboarding structure & plan
- Previous experience creating and delivering training
- Good administration skills, able to organise and deliver multiple training programmes.
- Must be able to encourage and motivate others to engage with training
- Must be able to tailor their approach to suit the needs of each individual.
- Passion for continuous improvement

**Technical knowledge is desired but not a requirement.**

**What can we offer you?**
- Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
- Career development through our academy to gain industry recognised certifications and qualifications that Littlefish will pay for.
- Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
- Casual dress policy
- Company Pension Scheme
- Company social events
- Referral bonus scheme of £1000 when you successfully refer a friend.
- 25 days annual leave plus public / bank holidays
- Purchase and sale of annual leave scheme

**Life at Littlefish**:
Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

**I am High Performing-** I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

**I am Passionate-** We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

**I Have a Can-Do Attitude**- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

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