Customer Experience Support
3 weeks ago
**The Role**
As a full time Customer Experience Support you will ensure that the unique Client experience is provided to all customers who come into the Client's store and assist the customer through the purchasing process of a their vehicle. You will accomplish this by handling all walk-in store guests, answering questions, educating the public about the experience, conducting test drives, and other product familiarisation activities. Additionally, the Product Specialist will assist customers with the reservation, ordering, and delivery processes of their new vehicle. An implicit responsibility is to conduct education-based sales conversations and business dealings in a way that creates a superior customer experience that represents the Client's brand values.
**Responsibilities**
- Welcome walk-in guests, answer questions and generally manage the customer's experience in a positive way.
- Educate the public about the car industry
- Assist customers with purchases of apparel and keep inventory up to date
- Provide high quality customer service to the existing clients
- Achieve company/store aims as per metrics
- Keep up with industry trends and best practices, including utilisation of new technology and web resources
- Work with Store Manager to understand current vehicle and production talking points
- Utilise, update and maintain the integrity of information in Client's CRM system
- Oversee the pre-delivery process in line with the procedures in place and perform customer vehicle walk through, preparation and paperwork prior to delivery
- Follow up on the necessary documents involved in the registration of the car and the hand-over to the customer in a timely manner
- Escalate matters that require senior management concurrence in a timely manner to line management
- Perform ad-hoc duties as assigned by line management
**Hours**:Monday - Friday 9am - 5pm
**Salary** £12.50 per hour
**Immediate start - Temp role for 6 weeks**
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Julie McFall
-
Customer Experience Support
2 weeks ago
Belfast, United Kingdom Adecco Full timeThe RoleAs a full time Customer Experience Support you will ensure that the unique Client experience is provided to all customers who come into the Client's store and assist the customer through the purchasing process of a their vehicle. You will accomplish this by handling all walk-in store guests, answering questions, educating the public about the...
-
Cinema Experience Manager
3 weeks ago
Belfast, United Kingdom The Learning Experience #328 Full timeDo you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through...
-
Cinema Experience Manager
3 weeks ago
Belfast, United Kingdom The Learning Experience #328 Full timeDo you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through...
-
Cinema Experience Manager
3 weeks ago
Belfast, United Kingdom The Learning Experience #328 Full timeDo you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through...
-
Customer Experience Specialist
3 weeks ago
Belfast, United Kingdom SSE Full time**About the Role** **Base Location**: Dublin or Belfast **Salary**: €39,600 - €59,400 (ROI) or £26,000 - £39,000 (NI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options available **What is the Role?** Our Customer Experience...
-
Samsung Support Centre Front of House Customer
3 weeks ago
Belfast, United Kingdom Samsung Support Centre | Belfast Full time**Company description** Samsung Support Centre | Belfast We are a Samsung Support Centre based in Northern Ireland. We are proud to be the only Samsung Support Centre in Belfast offering same day repair to walk-in customers. We repair all, in and out of warranty, Samsung Smart Phones, Tablets and Wearables with the fastest possible lead time. **Job...
-
Customer Experience Representative
4 weeks ago
Belfast, United Kingdom The Vaults Group Full time**Company description** The Vaults Group, a leader in Gold Bullion sales and great customer service is bringing safety deposit boxes back to the High Street. We are a privately owned company and are set for rapid expansion over the coming years. Since our customers are of utmost importance, you will find satisfaction in catering to their needs throughout...
-
Customer Experience Representative
1 week ago
Belfast, United Kingdom Shavo Belfast Ltd Full timeThe Vaults Group, a leader in Gold Bullion sales and great customer service is bringing safety deposit boxes back to the High Street. We are a privately owned company and are set for rapid expansion over the coming years. Since our customers are of utmost importance, you will find satisfaction in catering to their needs throughout their entire experience. If...
-
Head of Customer Experience
2 weeks ago
Belfast, United Kingdom ProfileTree Full timeHead of Customer ExperienceProfileTree is an award winning digital marketing agency based in Belfast, who helps their clients generate leads and sales through structured digital strategy, sleek web design and engaging digital content. We are excited to recruit a talented Designer who will be equally excited to contribute to the innovation, thinking and...
-
Customer Experience Assistant
2 weeks ago
Belfast, United Kingdom Staffline Recruitment Ireland Full time £23,500Staffline Ireland is delighted to be recruiting for Customer Service Advisors on a full time permanent basis on behalf of our client, one of the largest independent housing associations in Northern Ireland.Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Location: BelfastSalary: £23,500...
-
Customer Experience Advisor
4 weeks ago
Belfast, United Kingdom Firstsource Healthcare Full timeDate: Apr 12, 2024- Location: Belfast, GB- Requisition ID: 8250- Description: - **Job description**: **Role**: Outbound Sales Advisor **Full time**: 37.5 hours, permanent **Salary**: £11.55 per hour (£22.522.50) plus the opportunity to earn incentive. **Location**: Floor 3 Lincoln Building, 27-45 Great Victoria Street, Belfast, BT2 7SL (On-site...
-
Customer Support
1 week ago
Belfast, United Kingdom Air Products Full timeWe’re Recruiting Regional Retail and Customer Support - UKI Ireland & Scotland (covering Scotland and Ulster). Home based with car provided. An exciting opening is now available for a process and customer focused professional. The Regional Retail and Customer Support role is responsible for providing support to the retail channel and end customers in...
-
Customer Experience Advisor
2 weeks ago
Belfast, United Kingdom Firstsource Healthcare Full timeDate: Apr 12, 2024- Location: Belfast, GB- Requisition ID: 8250- Description:- Job description:Role: Outbound Sales AdvisorFull time: 37.5 hours, permanentSalary: £11.55 per hour (£ plus the opportunity to earn incentive.Location: Floor 3 Lincoln Building, 27-45 Great Victoria Street, Belfast, BT2 7SL (On-site Role)Operational Hours between: 8am - 8pm...
-
Airline Customer Experience Specialist
5 days ago
Belfast, United Kingdom Swissport International AG Full timeOverview: easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 96 million customers in 2019 - more than 16 million...
-
Customer Support
2 weeks ago
Belfast, United Kingdom Air Products Full timeWe're Recruiting Regional Retail and Customer Support - UKI Ireland & Scotland (covering Scotland and Ulster). Home based with car provided.An exciting opening is now available for a process and customer focused professional. The Regional Retail and Customer Support role is responsible for providing support to the retail channel and end customers in critical...
-
Customer Experience Assistant
3 weeks ago
Belfast, United Kingdom OI Space Full timeInnovation Factory is a stunning creative space just 10 minutes from the city centre, offering a wide selection of office space, shared space and conference facilities to a growing community of innovators in Belfast. Our community is an eclectic mix of entrepreneurs looking to start their own projects and established companies looking to develop and grow....
-
Administrator Customer Service
2 weeks ago
Belfast, United Kingdom Reed Business Support Full timeCustomer Service AdminMy client is a leading healthcare organisation within Ireland and the UK. Based in Belfast, they are currently seeking a Customer Service Admin to join their team.This is a Full-Time, 3 Month ContractWith a salary of £21,000Job Purpose:As Customer Service Admin, you will be responsible for providing first class customer service to all...
-
Head of Customer Experience and Partnerships
2 months ago
Belfast, United Kingdom Queen's University Belfast Full time**Job details**: **Job reference** 23/110595 **Date posted** 16/01/2023 **Application closing date** 13/02/2023 **Salary** £54,949 - £63,673 per annum **Job category/type** Professional Support **Attachments** - Blank**Head of Customer Experience and Partnerships (Library Services)**: **Job description** - We are seeking to recruit a Head of...
-
Customer Support
3 weeks ago
Belfast, United Kingdom Black Fox Solutions Full time**Customer Support** **Belfast** **£23-27k (DOE)** Exciting opportunity for a someone looking to grow their career in the tech industry!! Join the sales team of a leading IT security company! Working Hours: 9-5.30pm M-F **The role**: - Deal with customer queries - Build relationships with internal teams, supplier and customers - Dealing with inbound...
-
Deputy Customer Experience Manager
3 weeks ago
Belfast, United Kingdom Ambassador Theatre Group Full timeDeputy Customer Experience Manager (Fixed Term) ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional...