Customer Support Specialist
2 weeks ago
**About us**:
We are a social housing software company, providing and developing software for our customers since 1987.
**About you**:
**Essential**:
- Being able to work well as part of a small team
- Quick Learner
**Beneficial**:
- Interest/Background in IT
- Excel Knowledge
- SQL Knowledge
- Housing Knowledge
**What your day to day role will look like**:
**Company Benefits**:
- Competitive Salary
- Small, Friendly team
- NEST Pension
- Quarterly meetings/meals
- 20 days holiday, plus bank holidays. Rising each year as part of a holiday bonus scheme.
- Hybrid working
- Modern office
- On-site parking
- Company bonuses - Companywide profit sharing scheme/bonus
- Monday - Friday (no weekend or bank holidays required)
- Annual Christmas Do
- Volaris Career Opportunity
**Hours of work**:
SDM operates between the hours of 8.30 - 5pm Monday - Friday. We currently support Hybrid working, 3 days in our modern office based in Hooton, and 2 from the comfort of your own home.
**Salary**:
The Salary will be discussed during the interview stages, and will be dependent on experience.
**Job Types**: Full-time, Permanent
**Salary**: From £21,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Loyalty bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ellesmere Port, CH66 7NZ: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (required)
Work Location: Hybrid remote in Ellesmere Port, CH66 7NZ
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