Business Support Co-ordinator

2 weeks ago


Northampton, United Kingdom Mitie Full time

**This role is office based in Northampton.**

**Job overview**

**Main duties**
- To raise and receipt Purchase Orders in adherence with Coupa (procurement platform) controls
- To complete New Supplier onboarding; the creation of CPR and WBS codes in adherence with Group Master Data processes
- To assist the revenue cycles by create billing request forms (BRF) and supporting the queries raised by the Collections & Resolutions Team
- To maintain the CRM by ensuring accurate content, reporting, activity and tasking
- Support with internal and external event planning
- Work closely with business units escalating prevalent concerns where necessary
- To undertake additional duties in line with capabilities as required

**Person Specification**
- Good communication and interpersonal skills both verbal and written
- Able to positively interact with clients and colleagues at all levels
- Strong numerical skills
- Attention to detail
- Familiar with MS Office packages, including Excel, Outlook, Word.
- Familiar with CRM and or Data entry software and process
- Self-starter with the ability to unravel processes and suggest/implement improvements
- Ability to thrive in a highly pressurised and dynamic environment
- Able to meet strict deadlines
- Able to problem solve and resolve issues
- Methodical and well organised

**Working within the Mitie values and behaviours**

**Turstworthy**

**How we behave**
- We treat all colleagues with respect
- We challenge people when they don't do the right thing
- We welcome advice from anyone that might improve what we do
- We are open and honest
- **We think safety and always follow rules for safe working**

Helpful

**How we behave**
- We work with each other to achieve the best for clients and for Mitie
- We share information to help colleagues succeed
- We build great relationships
- Our first response to requests will always be positive
- We look out for each other, never walking by unsafe actions or situations

**Inspiring**

**How we behave**
- We support and encourage each other to develop
- We lead by example
- We set clear expectations
- We listen to and learn from others
- **We learn from mistakes and incidents to prevent recurrence**

**Spirited**

**How we behave**
- We do good things for each other, the environment and the community
- We appreciate diversity and encourage it
- We demonstrate team spirit
- We are committed to doing things better and setting new standards in all that we do
- We take pride in what we do and have fun doing it
- **We celebrate success and say thank you**

**Pioneering**

**How we behave**
- We bring new ideas to the way we do things
- We are willing to try new things
- We encourage and support innovation
- We consider things from other peoples' points of view
- We embrace new thinking and technologies
- We build health & safety into everything we do

**Health and Safety responsibilities**
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- **Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;



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