Customer Service

4 weeks ago


Banbury, United Kingdom Adecco Full time

Customer Service Station Assistant
- Pay rate: £15.91
- Shifts:0700-1500, 1000-1800, 1600-0000

Adecco are seeking Station Assistants at Oxford and Didcot train Stations to help guide passengers with Bus replacements whilst the engineering works take place on the train-lines. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Oxford train station.

You will be providing travel information to members of the general public to ensure they understand where to go during their journey, helping them in and around the station and providing excellent customer care

You will be involved in....
- Meeting and greeting our customers as they enter and leave our station
- Supporting customers needing assistance
- Ensuring the safety of the station environment
- Assisting passengers onto bus replacements
- Providing a friendly and personable service
- Pay rate: £15.91
- Shifts:0700-1500, 1000-1800, 1600-0000
- Contract: 4 - 8 weeks.

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

- Have a professional, but fun approach to your work.
- Be passionate about providing amazing customer service.
- Love working as part of a team, but able to work independently too.
- Have first class interpersonal skills.
- Love the buzz of a busy environment, be able to keep your cool under pressure.
- Be safety conscious - able to spot and anticipate risk.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Gabriella Upton


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