Sales Assistant/customer Service

1 month ago


Banbury, United Kingdom Buywise Domestics Ltd Full time

**Join our Team**

Buywise is a family run retail business specialising in household electrical & kitchen appliances. We have a large showroom on the high street that has been based in the town for nearly 40 years and a second branch in the nearby town of Chipping Norton. In this day and age we have embraced all digital technology available and sell via our website and all social media channels.

**Pay Scale**

Variable dependent on relevant experience. But the pay scale will increase as more experience is gained within our business. £20,000 - £21,000.

**Working Hours**

Our store opening times are between the hours of 9.00am - 5.30pm Monday to Saturday

Contract: Permanent

Our Sales staff play a key role in the day to day running of our shop; you will work closely with both the Shop Manager and your team to ensure a fantastic shopping experience for our customers.

As well as some of the more practical tasks such as processing web-sales and serving customers in-store you will be challenged with helping to write our social media posts and engage with our customers and online market places such as eBay.

Our shop is a busy place with lots going on so it is essential you have an organised approach to work with a good attention for detail.

You will be responsible for taking customer orders from the sales stage all the way through to processing, ordering stock and arranging deliveries. A great customer service environment is essential and being able to deal with customers in pressure situations helpful.

Your passion and an appetite to succeed as well as good solid numeracy and computer skills are helpful. Full training will be given on processes and our EPOS system. Training will be arranged with the manufacturers as well.

Everyone in our family values hard work, commitment and a flexible approach to working hours.

**Skills**

To be able to:

- Deliver great service experiences for your customers
- Support a high performing team
- Together with your Shop Manager achieve consistently high standards
- Assist your Shop Manager to drive sales in your shop
- Contribute to the profit of your shop
- Essential computer skills such as Word, Excel and various social media platforms.
- High degree of accuracy with numeracy and literacy.

**Benefits**
- Monthly pay
- Your holiday entitlement is 20 days, in addition to bank holidays.
- Government pension payments arranged.
- Subsidised appliance purchases
- Cycle to Work Scheme

**Your Application**

**Job Types**: Full-time, Permanent

COVID-19 considerations:
We have fitted our till and sales desk with large perspex screens to help keep our staff feeling safe. We also supply masks and there is a hand sanitiser station at the shop. Every day all of our equipment is wiped using sterile medical wipes.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£21,000.00 per year

Schedule:

- Day shift

Work Location: One location



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